Associate Lending Specialist

LPL Financial•Fort Mill, SC
•$25 - $42

About The Position

The Associate Lending Specialist is a critical role within LPL Financial’s Banking & Lending organization. The position supports the firm’s portfolio of lending solutions and drives adoption within LPL’s distribution network, with a primary focus on the Secured Credit Account (SCA), a securities-based line of credit. The role contributes to the day-to-day operation of SCA and the delivery of an exceptional experience for financial advisors.

Requirements

  • Bachelor’s degree in Finance, Business Administration, or a related field.
  • At least 3 years of experience within financial services, preferably in wealth management, with knowledge of securities-backed lending and margin.
  • Experience providing exceptional support and service to client-facing financial professionals and their teams.
  • Verbal and written communication skills.
  • Strong desire and ability to solve problems and meet Advisor and client needs.
  • High commitment to owning issue resolution.
  • Highly organized, with the ability to prioritize multiple tasks.
  • Ability to listen carefully and respond emphatically and effectively.
  • Ability to learn, assimilate, and communicate information effectively.
  • High intellectual curiosity.
  • Ability to work in a fast-paced, dynamic environment with a focus on results.

Responsibilities

  • Serve as an SCA and margin product expert and support Advisor inquiries about product characteristics, benefits, and risks.
  • Explain how to use systems and technology supporting the product life cycle, including loan origination, draws, payments, and account closure.
  • Support Advisor inquiries about product policies and procedures.
  • Act as the first point of contact for Advisors seeking help with inquiries and requests, resolving client issues, concerns, and time-sensitive needs.
  • Escalate lending product policy exception requests.
  • Support the transition of external client loans to LPL.
  • Provide feedback and suggestions for continuous improvement to the Product Manager, Lending Solutions.

Benefits

  • 401(k) matching
  • Health benefits
  • Employee stock options
  • Paid time off
  • Volunteer time off
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