Associate Lending Specialist

LPL Financial•Charlotte, NC

About The Position

The Associate Lending Specialist is a critical role within LPL Financial’s Banking & Lending organization, supporting the firm’s lending solutions and driving adoption through its distribution network. The role primarily supports the Secured Credit Account (SCA), a securities-based line of credit that gives advisors a liquidity option for clients without disrupting their investment portfolio strategy. The specialist helps run the day-to-day operations of SCA and delivers an exceptional advisor experience.

Requirements

  • Bachelor’s degree in Finance, Business Administration, or a related field.
  • At least 3 years of experience in financial services, preferably in wealth management, with knowledge of securities-backed lending and margin.
  • Experience providing exceptional support and service to client-facing financial professionals and their teams.
  • Verbal and written communication skills.
  • Strong problem-solving skills and ability to meet advisor and client needs.
  • Commitment to owning the resolution of issues.
  • Strong organization and ability to prioritize multiple tasks.
  • Ability to listen carefully and respond empathetically and effectively.
  • Ability to learn, assimilate, and communicate information effectively.
  • Intellectual curiosity.
  • Ability to work in a fast-paced, dynamic environment with a focus on results.

Responsibilities

  • Serve as an SCA and margin product expert and respond to advisor questions about product characteristics, benefits, risks, supporting systems and technology, and policies and procedures.
  • Support advisors throughout the product life cycle, including loan origination, draws, payments, and account closure.
  • Serve as the first point of contact for advisor inquiries and requests, helping resolve client issues, concerns, and time-sensitive needs.
  • Escalate lending product policy exception requests.
  • Support the transition of external client loans to LPL.
  • Provide feedback and suggestions for continuous improvement to the Product Manager, Lending Solutions.

Benefits

  • 401(k) matching
  • Health benefits
  • Employee stock options
  • Paid time off
  • Volunteer time off
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