Resource Patient Care Coordinator

Shodair Children's Hospital • Helena, MT

154d • Onsite

About The Position

Shodair is seeking a Resource Patient Care Coordinator to support patients and families from the moment of admission through discharge. This role ensures a smooth intake process, initiates treatment planning, and coordinates interdisciplinary care to meet each patient’s clinical and emotional needs. The ideal candidate is someone who thrives in a collaborative inpatient behavioral-health environment and can balance compassionate patient interaction with strong coordination and organizational skills. They are steady under pressure, skilled at building trust with youth and families, and able to guide patients through the entire treatment process—from intake to discharge—while keeping communication clear and care well-coordinated.

Requirements

• At least 1 year of experience working with individuals with mental illness (required).
• Ability to use EPIC and standard office technology.
• Meets background check and drug screening requirements.

Nice To Haves

• Post-secondary education or a Bachelor’s in a human services field (preferred).
• 2+ years in case management, patient care, or social services (preferred), especially in inpatient or acute settings.

Responsibilities

• Support patients and families from admission through discharge.
• Ensure a smooth intake process.
• Initiate treatment planning.
• Coordinate interdisciplinary care to meet each patient’s clinical and emotional needs.
• Guide patients through the entire treatment process—from intake to discharge—while keeping communication clear and care well-coordinated.

Benefits

• Mentorship
• Ongoing training
• Opportunities for professional growth
• Supportive environment where clinical insight and judgment are valued
• Competitive compensation
• Paid medical coverage
• Paid vision coverage
• Tuition reimbursement
• 6% employer-paid 403(b) contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level