Resource Management Associate Director

RSM US LLP•Chicago, IL

1d•$120,000 - $205,200•Hybrid

About The Position

RSM US LLP is seeking a Resource Management Associate Director to bridge strategic direction and operational execution by ensuring the tactical delivery of resource plans and overseeing day-to-day resourcing outcomes. Depending on business needs, the role may have direct responsibility for people scheduling support, contribute significantly to project demand fulfillment, and lead part of the organization or take a leadership role within a Resource Management team. The position includes managing and coaching more junior resource managers. The Associate Director supports the resource management function by translating strategy into staffing plans, resolving resource conflicts, providing leadership insights and metrics, and coordinating with Talent and HR on redeployments, rotations, and bench activation. The role supports FTE and capacity management, develops and implements engagement management and scheduling processes, promotes best practices and effective use of scheduling technology, and uses analysis to balance workloads, improve utilization, and inform business recommendations. RSM describes most roles as following a hybrid workstyle, with team members aligned to an RSM office and meeting in person when it best supports clients, teams, development, or relationship-building. Some roles may be virtual or primarily on-site according to role requirements, team priorities, and client needs. The compensation range is $120,000–$205,200, and selected candidates are eligible for a discretionary bonus based on firm and individual performance.

Requirements

6–8 years of Resource Management, Talent/Workforce Planning, or Scheduling Services experience in a professional services environment.
Strong Microsoft Office skills, specifically Excel and PowerPoint.
Strong written and verbal communication skills, including the ability to communicate with diverse audiences at all organizational levels.
Ability to analyze data, identify trends, and make fact-based business recommendations.
Effective organization and time-management skills, with the ability to manage multiple tasks.
Strong attention to detail.
Client-first focus and ability to make decisions balancing business needs with changing conditions.
Ability to respond positively and adapt as business conditions shift, and to act as a change agent who brings others along the decision path.
Ability to operate with a sense of urgency.
Ability to facilitate collaborative discussions about resource assignment, utilization, and gap analysis among resource managers and leaders.
Ability to drive collaboration and communication between teams.
Process-driven approach and ability to train, drive, and develop processes that create enterprise-wide unity and consistency.

Nice To Haves

Bachelor's degree, or 8–10 years of professional services experience in a related functional area such as Resource Management, Talent/Workforce Planning, or Scheduling Services.
Previous experience with Dayshape.
Previous service-delivery experience at an accounting or consulting firm.

Responsibilities

Translate strategic direction and recommendations into executable staffing plans.
Escalate and resolve resource conflicts quickly and equitably.
Partner with Directors to prepare insights and metrics for leadership.
Work with Talent and HR to manage redeployments, rotations, and bench activation.
Manage FTE-related matters, including fulfillment requests, turnover rates, quarterly plan adjustments, and capacity considerations.
Implement and collaborate on strategies for engagement management and scheduling processes with an enterprise-wide perspective.
Understand business needs, strategy, offerings, products, and challenges, and support related goals and initiatives.
Use, share, and develop best practices; stay current on market trends and scheduling technology upgrades.
Coordinate resource sharing across Resource Managers, functional teams, and other business units.
Research, document, analyze, and interpret information; adapt approaches, solve problems, and develop and share recommendations and solutions.
Identify trends and proactively balance workloads while increasing utilization; provide financial, profitability, and exception analyses.
Serve as a Performance Advisor and oversee the daily responsibilities of the Resource Management team.
Coach Managers to maintain process excellence, data accuracy, and responsiveness.
Manage and coach more junior resource managers.
Perform other duties as assigned.