Resource Engagement and Platform Specialist

CRDF Global•Arlington, VA

61d•Hybrid

About The Position

The FAST-TB Program, a global tuberculosis research program focused on sharing knowledge and resources to support research and public health outcomes, is seeking a Resource Engagement & Platform Specialist to support digital platforms, stakeholder engagement, communications, and data reporting. This role serves as a coordination point among program leadership, technical teams, communications functions, researchers, and external stakeholders. The position combines external website management, SharePoint-based knowledge management, data visualization, content coordination, and stakeholder engagement in a collaborative global health research environment. This role is based in Arlington, VA with a hybrid work arrangement; however, remote candidates will be considered.

Requirements

Bachelor's degree in public health, communications, information systems, data science, life sciences, or a related field.
5+ years of relevant experience in digital platforms, communications, research coordination, stakeholder engagement, data support, or a related area.
Demonstrated experience managing an external-facing website, including content updates and back-end administration.
Working knowledge of WordPress or a comparable content management system.
Experience with SharePoint or a similar document and knowledge management system.
Experience compiling and organizing data for reporting and analysis.
Strong organizational and coordination skills, with the ability to manage multiple priorities independently.
Strong written and verbal communication skills in English.
Strong attention to detail and problem-solving skills.
Proficiency with Microsoft 365 tools, including Word, Excel, PowerPoint, Outlook, and Teams.
Ability to work independently and collaboratively within a multidisciplinary team.
Willingness to travel domestically or internationally as required.

Nice To Haves

Master's degree in a relevant field.
Experience with Power BI or another data visualization platform.
Experience working in academic research, global health, or U.S. Government-funded programs.
Experience with digital engagement platforms or virtual collaboration tools for distributed teams.
Experience with stakeholder communication and engagement activities across complex programs.
Graphic design experience.

Responsibilities

Manage and update the program's external-facing website, including back-end administration, content updates, organization, accuracy, and accessibility.
Enhance existing website pages and interactive content to increase reach and engagement among stakeholders and tuberculosis experts.
Coordinate the design, organization, and maintenance of SharePoint or similar knowledge-sharing platforms.
Manage platform user onboarding, permissions, access controls, membership tracking, document libraries, resource repositories, and collaborative spaces.
Maintain platform workflows, governance documentation, version control, and consistency of digital content and shared resources.
Monitor platform functionality and user experience, troubleshoot issues, and coordinate maintenance, integrations, and enhancements with IT or technical teams.
Develop and maintain dashboards, visual reports, and program summaries using Power BI or similar data visualization tools.
Compile, organize, and maintain data for reporting, analysis, program monitoring, engagement tracking, and decision-making.
Prepare routine progress updates, reporting materials, presentations, newsletters, announcements, and meeting summaries for internal and external audiences.
Coordinate meetings, webinars, workshops, and other stakeholder engagement activities.
Engage with partners, collaborators, and stakeholders to facilitate communication and strengthen participation across the program.
Maintain program contact lists, stakeholder affiliations, data documentation, and reporting standards.