Resource Coordinator II - Division of Gastroenterology, Hepatology and Nutrition

Children’s Hospital of Philadelphia•Philadelphia, PA

21h•Onsite

About The Position

This position provides research focused administrative support to multiple Principal Investigators within the Division of Gastroenterology, Hepatology, and Nutrition. Responsibilities include managing internal and external communications, coordinating research projects and meetings, and supporting investigators with the administrative components of their research programs. The ideal candidate will be highly organized, detail-oriented, and able to manage multiple priorities while meeting strict deadlines. Strong communication skills are essential. A general understanding of research processes including studies, applications, and grants is preferred. Familiarity with systems such as COUPA, FEDs, eSPA, Outlook, and Iron Mountain is also beneficial. This role coordinates complex clinical and/or research program activities and provides advanced administrative support.

Requirements

High School Diploma / GED Required
At least three (3) years of research, coordination or administrative experience Required
Basic knowledge of medical terminology and protocols (Required proficiency)
Basic knowledge of HIPAA regulations (Required proficiency)
Intermediate proficiency with electronic medical record software (EPIC) (Required proficiency)
Advanced proficiency with word processing software (Word) (Required proficiency)
Intermediate proficiency with presentation software (PowerPoint) (Required proficiency)
Intermediate proficiency with spreadsheet software (Excel) (Required proficiency)
Excellent verbal and written communications skills (Required proficiency)
Excellent customer service skills (Required proficiency)
Excellent interpersonal skills (Required proficiency)
Strong time management skills (Required proficiency)
Strong organizational skills (Required proficiency)
Solid conflict resolution skills (Required proficiency)
Ability to work independently with minimal supervision (Required proficiency)
Ability to maintain confidentiality and professionalism (Required proficiency)
Ability to collaborate with stakeholders at all levels (Required proficiency)

Nice To Haves

Bachelor's Degree Preferred
At least five (5) years of research, coordination or administrative experience Preferred
At least three (3) years of experience in a healthcare related environment Preferred
A general understanding of research processes including studies, applications, and grants is preferred.
Familiarity with systems such as COUPA, FEDs, eSPA, Outlook, and Iron Mountain is also beneficial.

Responsibilities

Coordinate and track complex clinical, program or research activities.
Serve as the main point of contact for activities and projects.
Organize, monitor and assist with the review, editing and submission of documentation including grants, manuscripts, galleys, proofs, articles, publications and presentations.
Facilitate the maintenance and improvement of protocols and processes.
Assist with financial functions including budgets, reimbursements, invoices, expenses, purchase orders, renewals, funding, variances and financial reports.
Maintain systems, databases, procedures, and websites for records and reporting.
Maintain program metrics and related tools and regularly reports results.
Coordinate information collection, compilation and dissemination as required.
Prepare and coordinate for meetings, interviews, committees, conferences and calendars including schedules, travel, agendas and minutes.
Prepare presentations, letters, reports, memoranda, and related materials.
Assist in message creation and development including website content, fact sheets, correspondences, emails, lectures, social media posts and other formats.
Track and manage materials and inventory, and coordinate supply purchasing.
Other duties and administrative support projects as required.