Resource Center Specialist
Pioneer Bank•Roswell, NM
•Onsite
About The Position
At Pioneer, our mission is to make a positive difference in the lives of those who work, bank, and invest at Pioneer.
Requirements
- High school diploma or equivalent
- Basic computer proficiency
- Strong verbal and written communication skills
- Ability to use a computer keyboard and 10-key calculator
- Ability to relate to customers with empathy and professionalism
Nice To Haves
- Strong customer service and communication skills
- Friendly, professional, and solution-oriented attitude
- Ability to multitask and stay organized in a fast-paced environment
- Detail-oriented with strong problem-solving skills
- Team player who enjoys helping others
Responsibilities
- Assist customers with account-related questions and issues by phone
- Support online and mobile banking services
- Assist with bill pay, debit card, and internet banking solutions
- Process account maintenance requests and related transactions
- Perform clerical and administrative duties as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
