Resource Center Specialist

Rod s House• Yakima, WA, US, WA

5h•$0 - $17•Onsite

About The Position

The Resource Center Specialist is an integral part of the work that we do on a daily basis at the Resource Center. The Resource Center Specialist helps support a wide-spectrum of needs for youth and young adults experiencing homelessness. The Resource Center Specialist needs to be passionate about working with young people, model positive behavior each day, flexible in an often rapidly changing environment, and client-focused in all interactions with young people. The Resource Center Specialist is a team player and also a leader.

Requirements

At least 1 year of experience working directly with youth (ages 13-17) and young adults (ages 18-24), particularly youth and young adults experiencing homelessness (required)
High school diploma or equivalent (required)
An understanding of and adherence to a strengths-based philosophy with youth and young adults (required)
Dedication to promoting an inclusive and diverse workplace through competency in equity, race, social justice, differently-abled, and LGBTQIA2S+ identities (required)
Must be at least 21 years of age (required)
Pass a Washington State criminal background check (required)
Pass a Federal (FBI) criminal background check (required)
Valid driver’s license and auto insurance (required)
Possess skills and ability to work successfully with the unique needs of children in care
Effective communication and problem solving skills
Ability to work with young people in crisis
Can employ professionalism and patience in high stress environments
Understanding the importance of flexibility in a job
Proven ability to create a system or process when one does not exist
Ability to develop and maintain strong relationships
Creative problem solver
Willingness to learn and teach new things
Strong verbal and written communication skills with exceptional attention to details
Demonstrate ability to work collaboratively in a team environment
Proficient in using technology
Contributes to a positive organizational culture
Ability to maintain confidentiality
Demonstrate commitment to supporting equity and inclusion
Personal qualities of integrity, credibility, and a commitment to and passion for the Rod’s House mission

Nice To Haves

Bachelor’s degree (preferred)
Bilingual (Spanish-English) (strongly preferred)
Experience working with individuals who have experienced trauma, specifically severe mental illnesses and substance use disorders (preferred)
Knowledge in human services, social work, education, or a related field (preferred)
Lived experience relevant to the population served (preferred)
Ability to safely drive company cars and vans are strongly preferred

Responsibilities

Plan and implement the layout of the clothing room and keep track of minimum on-hand requirements
Recruit and schedule community meal partners
Meal prep prior to opening on days that meal partners aren’t scheduled
Assist young people in completing intakes
Stock outdoor pantry on a daily basis
Support Resource Center Program Manager with other duties, as assigned
Greet young people at the window
Hand out hygiene, clothing, food, and other supports as requested
Identify individuals before entrance into the Resource Center
Conduct COVID-19 screenings and temperature checks on all people entering the Resource Center
Perform weapon checks on all people entering the Resource Center
Interact with donors, volunteers, and other stakeholders that positively represents Rod’s House
Communicate to young people the importance of accurately utilizing check-in/check-out system
Ensure the front door of the Resource Center is locked upon entry or exit
Serve as a consistent presence in drop-in space during open hours
Prep and serve meals to young people
Ensure young people are adhering to guidelines for the Resource Center
Help young people access permission-based services such as case management, behavioral health, showers, and laundry
Perform general housekeeping duties for downstairs and upstairs public spaces including, but not limited to, cleaning, vacuuming, mopping, dusting, organizing
Build authentic relationships with young people accessing the Resource Center
Provide general assistance and support as directed
Give tours to stakeholders, as needed
Maintain a positive, non-judgmental, trauma-informed approach
Actively seek opportunities to be inclusive and equitable
Complete all duties as assigned and other duties as required

Benefits

Employer pays medical (90%)
Employer pays dental (90%)
Employer pays vision (90%)
25 days of paid time off granted immediately, increasing by 5 days every 2 years
2 hours of paid sick leave accrued for every 40 hours worked, with up to 80 hours eligible for annual rollover
Company-issued cell phone and computer
FREE CPR/First Aid Certification
FREE CPI (non-violent crisis intervention) Certification
FREE WA State Food Handler Permit
Ongoing program specific training and professional development training
Opportunity for career growth and professional development
Work/Life Balance: We are dedicated to being flexible for family and self-care