Resource Associate

LEGOLAND Parks • Winter Haven, FL

4d

About The Position

The Resource Associate plays a pivotal role within the Planning and Business Support team, ensuring the seamless integration of team members into the resort. The role involves the delivery of a comprehensive induction process, effective training planning, and key administrative and operational support for the workforce. This position is instrumental in fostering a positive onboarding experience, maintaining compliance, and supporting recruitment efforts, contributing to the success of the resort.

Requirements

• Familiarity with onboarding, training, and absence management processes.
• Knowledge of DBS check facilitation and compliance requirements.

Nice To Haves

• Previous experience in an HR, administrative, or resource coordination role (preferred).
• Experience in recruitment coordination is an advantage.

Responsibilities

• Conduct engaging and informative site inductions for all new starters.
• Coordinate the issuance of uniforms to new team members.
• Act as the primary point of contact for new hires during their onboarding process.
• Develop and maintain structured training plans for frontline team members.
• Collaborate with department heads to ensure tailored training needs are met.
• Monitor and evaluate training effectiveness, ensuring continuous development.
• Administer the company’s absence management processes.
• Coordinate and oversee return-to-work interviews and processes in compliance with company policies.
• Provide guidance and support to managers on absence-related matters.
• Facilitate all administrative processes for onboarding new hires, ensuring smooth integration into the team.
• Handle termination processes in line with company policies and legal requirements.
• Coordinate and facilitate background checks for applicable team members on-site, ensuring compliance with regulatory standards.
• Maintain accurate records and follow up on outstanding checks.
• Assist the People team with recruitment activities, including coordinating interviews and supporting hiring managers.
• Maintain candidate pipelines and provide regular updates on recruitment progress.
• Oversee compliance of policies and procedures set forth within the Merlin Entertainments Group Health, Safety and Security Policy.
• Understand risk assessments and ensure reporting of any new risks as appropriate.
• In cases of incidents or accidents ensure appropriate reporting is done in a timely and accurate manner.
• Actively share ideas, comments, and suggestions for improving safety within their work areas with their appropriate line manager.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Paid Time Off (PTO).
• Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
• Recognition Programs and Rewards.
• Save for the future with company matching contributions.
• Get support for further education and career growth.
• Grow your skills and advance your career with us!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed