Resort Site Operations Manager

Precision Industrial Contractors • Ashdown, AR

10d • Onsite

About The Position

ABOUT MILLWOOD GOLF & RV RESORT
Nestled in the beautiful piney woods of Southwest Arkansas on the shores of Lake Millwood, our resort is a premier destination for RV enthusiasts, golfers, anglers, and outdoor adventurers. We offer beautifully wooded RV sites, cozy Airbnb cabins, a championship golf course, a sparkling pool, and a vibrant community atmosphere.
We're looking for a dynamic, hands-on Resort Site Operations Manager to be the heartbeat of our resort — someone who takes pride in delivering exceptional guest experiences and creating a place people can't wait to return to.

Requirements

• High school diploma or GED required
• 2+ years in property management, hospitality, campground, or RV park operations preferred
• Warm, outgoing personality with strong customer service and communication skills
• Basic bookkeeping and computer proficiency (reservation systems, email, spreadsheets)
• Self-starter who can manage multiple priorities with minimal supervision
• Flexible availability including weekends, holidays, and on-call as needed
• Ability to walk the property daily and work outdoors
• Ability to lift up to 50 lbs

Nice To Haves

• college coursework in hospitality or business preferred
• Handyman / light maintenance skills are a big plus

Responsibilities

• Manage reservations, check-ins, and check-outs
• Resolve guest concerns quickly and professionally
• Oversee day-to-day operations of the RV park and Airbnb cabins
• Enforce park rules, policies, and safety standards
• Coordinate maintenance, repairs, and groundskeeping across the entire property
• Conduct regular inspections of sites, utilities, and common areas
• Manage vendors and contractors
• Plan and host community events
• Foster an inclusive, welcoming culture
• Promote events via social media, email, and park bulletins
• Hire, train, schedule, and lead park staff
• Manage collections, basic accounting, budgeting, and reporting
• Maintain accurate records using reservation and property management software
• Assist with online listings, marketing, and social media presence

Benefits

• Salary $45,000 – $48,000 DOE
• 2 Weeks PTO
• 6 Paid Holidays
• Paid Cigna Medical, Dental & Vision
• Life Insurance Provided
• 401(k) with 3% Employer Match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees