Resort Site Operations Manager

Precision Industrial Contractors • Ashdown, AR

9d • Onsite

About The Position

Nestled in the beautiful piney woods of Southwest Arkansas on the shores of Lake Millwood, Millwood Golf & RV Resort is a premier destination for RV enthusiasts, golfers, anglers, and outdoor adventurers. The resort offers beautifully wooded RV sites, cozy Airbnb cabins, a championship golf course, a sparkling pool, and a vibrant community atmosphere. They are looking for a dynamic, hands-on Resort Site Operations Manager to be the heartbeat of the resort, taking pride in delivering exceptional guest experiences and creating a place people can't wait to return to.

Requirements

• High school diploma or GED required.
• 2+ years in property management, hospitality, campground, or RV park operations preferred.
• Warm, outgoing personality with strong customer service and communication skills.
• Basic bookkeeping and computer proficiency (reservation systems, email, spreadsheets).
• Self-starter who can manage multiple priorities with minimal supervision.
• Flexible availability including weekends, holidays, and on-call as needed.
• Ability to walk the property daily and work outdoors.
• Ability to lift up to 50 lbs.

Nice To Haves

• College coursework in hospitality or business preferred.
• Handyman / light maintenance skills are a big plus.

Responsibilities

• Manage reservations, check-ins, and check-outs.
• Resolve guest concerns quickly and professionally.
• Oversee day-to-day operations of the RV park and Airbnb cabins.
• Enforce park rules, policies, and safety standards.
• Coordinate maintenance, repairs, and groundskeeping across the entire property.
• Conduct regular inspections of sites, utilities, and common areas.
• Manage vendors and contractors.
• Plan and host community events.
• Foster an inclusive, welcoming culture.
• Promote events via social media, email, and park bulletins.
• Hire, train, schedule, and lead park staff.
• Manage collections, basic accounting, budgeting, and reporting.
• Maintain accurate records using reservation and property management software.
• Assist with online listings, marketing, and social media presence.

Benefits

• Paid Time Off: 2 Weeks PTO + 6 Paid Holidays
• Health Insurance: Paid Cigna Medical, Dental & Vision
• Life Insurance: Provided
• Retirement: 401(k) with 3% Employer Match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees