Resort Recreation Associate - Seasonal
About The Position
At Holiday Inn Club Vacations, we believe in strengthening families. We’re looking for individuals who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. This position will be responsible for ensuring guest satisfaction, and maintaining service standards, cash control accountabilities and cleanliness of all associated areas including Activity Center, Movie Theatre, Arcade, Fitness Center, Pools and all outdoor amenities. This individual will work in multiple areas monitoring and providing exceptional customer service in the Arcade, Amenities, and Fitness Center.
Requirements
- High School Diploma or equivalent
- Demonstrated experience interacting with children and families
- Effectively communicate in English
- Excellent customer service skills and cash handling experience.
- Must be able to communicate basic resort information to owners and guests.
- Ability to follow procedures and guidelines in accomplishing tasks
- Ability to be self-directed
- Skill in attention to detail
- Moderate decision-making is required under limited supervision.
Nice To Haves
- Experience in a theme park, parks and recreation, hospitality or resort environment are desired
- Custodial experience preferred
- Prior cash handling experience preferred
- Familiarity with water safety, CPR/AED certification a plus
Responsibilities
- Overseeing and ensure guest satisfaction in the amenities area such as Fun Zone (water slide, rock climbing and more), miniature putt-putt golf area, arcade, cabanas and more.
- Consistent cleaning of Activity Center, Arcade, Pools, Amenities including but not limited to dusting, vacuuming, hosing of decks, pick up trash, sanitizing, window washing, scrubbing tiles, empty and re-bag trash bins.
- Inspect pool areas daily, including but not limited to, test emergency pool phones, inspect all ladders, handrails, pool deck, floor grates, handicap lifts, first aid kits, life saving devices.
- Enforcement of rules and regulations in all areas, including occupancy levels and full knowledge of 911 emergency procedures.
- Performs other tasks as assigned, including room inspections.
Benefits
- Benefits After 90 Days!
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
