Resort Manager

Four Seasons Hotels and Resorts • Palm Beach, FL

2d • Onsite

About The Position

The ideal candidate must be an experienced Hotel Manager capable of leading a fluid, highly demanding environment with a spirit and zest for creating profitable, innovative and forward-thinking programs. An outward engaging leader who naturally builds strong relationships and guides a workplace culture with a focus on developing a diverse, inclusive, and belonging environment.

A solid Food & Beverage background is preferred.
Strong financial business acumen and relationship management are essential.
A keen sense of style and sophistication is important (as ownership remains deeply involved in shaping the look and feel of the property).
Experience in both city and resort settings is ideal to set the candidate up to success in Palm Beach where the property embodies an urban resort feel.
Actively engage with local community leaders and influencers to re-establish the resort's presence in the market.
Following a $70M extensive renovation completed in 2019, the resort had just repositioned itself in the marketplace, with great momentum, when the Global Pandemic hit, so the ability to embrace and reconnect with the local community and establish strong, lasting connections is critical for future success.
In partnership with the General Manager and Operational Division Heads the Resort Manager works closely with three-Michelin-starred, World’s Best Chef, Mauro Colagreco as part of Florie’s Restaurant collaboration.
This position reports directly to the General Manager and together, will work in close alignment with ownership.

Requirements

• Experienced Hotel Manager capable of leading a fluid, highly demanding environment.
• Spirit and zest for creating profitable, innovative and forward-thinking programs.
• Outward engaging leader who naturally builds strong relationships.
• Guides a workplace culture with a focus on developing a diverse, inclusive, and belonging environment.
• Solid Food & Beverage background is preferred.
• Strong financial business acumen.
• Strong relationship management.
• Keen sense of style and sophistication.
• Experience in both city and resort settings is ideal.
• Inspirational, talented and dynamic leader who understands and respects the unique position of the Palm Beach Resort in the market and broader Fort Partners hotel collection.
• Ability to work collaboratively with counterparts and embrace a shared service model is critical.
• High-performing Resort or Hotel Manager seeking a second Resort Manager assignment and progressing toward a future General Manager role.
• Demonstrate geographic mobility and an interest in pursuing their next developmental assignment within 2–3 years.
• Leader who can leverage on the legacy and drive the ongoing evolution of both product.
• Strong EQ – relationship management is key for all stakeholders (internal, external, ownership and Four Seasons brand).
• Proactive influential leader with a future-focused mindset who can drive the business forward strategically.
• Agile, dynamic, and confident leader with the ability to engage effectively with a high-performing PC team and leadership which includes seven senior and regional executives.
• Patience and persistence to coach, mentor, and inspire a diverse team.
• Deep focus on the employee experience.
• Attention to detail, style and aesthetics of Resort is critical to ownership.
• Creative and inventive leader who operates in a space where there is no box.

Nice To Haves

• A solid Food & Beverage background is preferred.
• Experience in both city and resort settings is ideal to set the candidate up to success in Palm Beach where the property embodies an urban resort feel.
• This opportunity offers the chance to lead a mature, high-performing resort while broadening leadership capabilities in preparation for a General Manager appointment.
• The successful candidate should demonstrate geographic mobility and an interest in pursuing their next developmental assignment within 2–3 years.

Responsibilities

• Lead the team in close collaboration with the Planning Committee team.
• Authentically connect with employees across all levels.
• Coach, mentor, and inspire a diverse team with a strong commitment to talent development and growth.
• Focus on the employee experience and running a resort with a mindset rooted in creating a consistently great place to work for everyone, at every level consistently.
• Protect and uphold the legacy of the resort's accolades: including AAA Five Diamond status (25 Years), Forbes Five Star Resort (27 years) and Forbes Five Star Spa (9 years).
• Ensure consistent delivery of exceptional service and innovative product offerings, with equal emphasis placed on the ongoing maintenance and enhancement of the property.
• Drive a culture of profitability.
• Ensure an ROI-driven mindset.
• React and adjust to a changing business environment and lead the team in ensuring efficient financial management of the business.
• Actively engage with local community leaders and influencers to re-establish the resort's presence in the market.
• Embrace and reconnect with the local community and establish strong, lasting connections.
• Work closely with three-Michelin-starred, World’s Best Chef, Mauro Colagreco as part of Florie’s Restaurant collaboration.
• Work in close alignment with ownership.

Benefits

• Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed