Resort Manager Duo #134

Cal-AM Properties•Mesa, AZ

3d•Onsite

About The Position

Cal-Am Properties, Inc. is seeking a dynamic, high-energy Resort Manager Duo to join as a two-person leadership team. This onsite role includes living in a provided manager residence and collaboratively overseeing all aspects of resort operations. The Management Duo will help create a vibrant, engaging resort atmosphere by planning, promoting, and participating in social events and recreational activities. Together, you will manage and support every phase of the resort’s day-to-day functions, including team leadership, property maintenance, budgeting, marketing initiatives, and fostering positive resident relations. This opportunity is based at a large, active resort community located in Mesa, Arizona.

Requirements

Two individuals must apply jointly as a team and be able to reside onsite in the provided manager home
3+ years of experience in on-site management, supervisory experience required
High School Diploma or GED required
Strong leadership, communication, interpersonal, and organizational skills
Ability to manage multiple priorities with professionalism in a fast-paced environment
Computer knowledge and basic proficiency with Microsoft Office required
Individuals must be outgoing, highly dynamic, energetic and want to be a part of an active resort community
Both individuals must possess a valid driver’s license and a good driving record

Nice To Haves

Bachelor's Degree preferred
Prior property management or hospitality experience not required
Experience with property management systems (e.g., Yardi) is a plus

Responsibilities

Lead day-to-day resort operations, ensuring a welcoming, well-organized, and positive environment for residents and staff
Build, mentor, and inspire a high-performing team through hiring, training, coaching, and ongoing support
Promote a culture of friendliness, professionalism, and exceptional customer service
Respond promptly and thoughtfully to resident and employee needs, always maintaining a cheerful and solution-oriented approach
Oversee administrative and financial functions, including payroll processing, reporting, and invoice management
Maintain accurate records of employee and resident interactions, incidents, and operational activities
Identify challenges across the property and develop creative, effective solutions
Plan, prioritize, and manage multiple responsibilities with energy, organization, and attention to detail
Coordinate vendor services, assist with contract negotiations, and support capital improvement projects
Ensure compliance with company policies, Fair Housing regulations, and landlord-tenant laws
Support ongoing staff development and ensure completion of all required training programs
Create a vibrant, engaging resort atmosphere by planning, promoting, and participating in social events and recreational activities
Build strong, positive relationships with residents, fostering a sense of community and belonging
Oversee leasing activities, including applications, renewals, and occupancy goals
Support marketing initiatives and outreach efforts to attract and retain residents
Monitor market trends and recommend strategies to maximize occupancy and revenue
Ensure timely collection of rent and accurate financial tracking
Conduct regular inspections of the property, amenities, and vacant sites to maintain high standards
Partner closely with maintenance teams to ensure prompt, high-quality completion of service requests and preventative maintenance
Oversee resident communications, including newsletters and updates
Drive resident retention through excellent service, engagement, and responsiveness
Ensure compliance with Fair Housing regulations and application review standards
Collaborate daily with the co-manager to ensure consistency, efficiency, and a seamless resident experience
Bring energy, positivity, and a genuine passion for customer service to every interaction
Work collaboratively as a unified leadership team, supporting each other and the broader resort goals
Approach challenges with creativity, professionalism, and a �can-do� attitude
Deliver a high level of hospitality that makes residents feel valued, heard, and at home