Resort Manager

Legacy Vacation Club LLC • Palm Coast, FL

1d • $68,000 - $75,000 • Onsite

About The Position

At andCo Hospitality, we don't just manage resorts, we create places people genuinely love to visit and teams people are proud to be part of. We're looking for a Resort Manager who enjoys being where the action is. Someone who isn't afraid to jump in, solve problems on the fly, support the team, and continuously improve how things get done. This isn't a role where you'll spend your day behind a desk, it's for someone who believes great leadership happens on the floor, alongside the team. If you're naturally curious, love building strong teams, enjoy creating memorable guest experiences, and believe no task is beneath a leader, we'd love to meet you.

Requirements

• Has leadership experience in hospitality, hotels, resorts, or vacation ownership.
• Enjoys rolling up their sleeves and leading by example.
• Is resourceful, proactive, and comfortable making decisions independently.
• Communicates with confidence and empathy.
• Loves finding better ways to do things.
• Builds trust with both guests and team members.
• Stays calm under pressure and adapts quickly to changing priorities.
• Understands that hospitality is all about people.
• 2+ years of leadership experience in hotel or resort operations.
• Experience leading multiple operational departments.
• Strong understanding of Front Office, Housekeeping, and Maintenance operations.
• Proficiency with Microsoft Office and property management systems.
• Ability to work a flexible schedule, including weekends and holidays as business needs require.

Nice To Haves

• Experience with budgeting, scheduling, labor management, and operational reporting is preferred.

Responsibilities

• Oversee the daily operation of the resort while creating an environment where both guests and team members can thrive.
• Serve as the primary liaison for a local sister property, partnering closely with the on-site Operations Manager to maintain regular communication, monitor overall operations, address day-to-day needs, and escalate or collaborate on issues as appropriate. Conduct a minimum of four site visits each month.
• Leading and supporting Front Office, Housekeeping, and Maintenance operations.
• Being visible, approachable, and actively involved in the day-to-day operation.
• Coaching, developing, and motivating a high-performing team.
• Ensuring exceptional guest experiences by resolving concerns quickly and thoughtfully.
• Driving service standards while maintaining a positive, collaborative culture.
• Identifying opportunities to improve processes, efficiency, and the overall guest journey.
• Monitoring property appearance, cleanliness, safety, and operational excellence.
• Managing scheduling, labor, expenses, and operational performance.
• Partnering with corporate teams to ensure company initiatives are successfully implemented.
• Helping build a workplace where accountability, kindness, and continuous improvement go hand in hand.

Benefits

• We care deeply about our guests, our teams, and the communities where we operate.
• You'll join a company that values curiosity over ego, collaboration over hierarchy, and action over unnecessary process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed