Resort Housekeeping Manager

IHM Outdoors•Gardiner, NY

9h•Onsite

About The Position

As the Resort Housekeeping Manager, you will oversee and manage the daily operations and performance of the Resort Housekeepers. This position may require flexible scheduling availability.

Requirements

Demonstrated knowledge of general janitorial work and safety measures when using various cleaning chemicals
Excellent verbal and written communication skills
Strong multitasking and organizational skills
Basic computer proficiency, including the ability to use email, the internet, and Microsoft Office

Nice To Haves

1 year of housekeeping/cleaning experience is preferred
Valid Driver's License is preferred

Responsibilities

Respond to guests' inquiries and complaints regarding resort housekeeping in a timely and professional manner
Coordinate team member selection and development and ensures team members comply with appropriate policies and procedures
Inspect and ensure that all rental units, bath houses, cottages, and offices are thoroughly clean to meet safety and guest satisfaction standards before approving as complete
Ensure all operation and safety procedures are properly followed
Place orders for cleaning materials as needed while maintaining and ensuring to stay within budget guidelines
Obtain pricing and place orders to ensure supply for rentals is adequately stocked
Follow all established safety procedures and precautions
Report all unsafe or hazardous conditions, incidents, accidents, and/or defective equipment to their manager

Benefits

Healthcare including Medical, Dental, and Vision Insurance
HSA & FSA plans available!
Dependent care FSA
Identity Theft Protection Insurance
Commuter benefits including transit & parking
Pet Insurance
PTO and Payroll Incentives for Annual Wellness Exams
Employee Assistance Program
Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
Paid Sick and Vacation Time
Family Leave
401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
Incentive based bonus program
Free room nights at our properties and employee discounts within your brand
Discounts for friends and family within your brand
Team Member recognition and bonus
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
Career Growth through our in-house training program with a path personalized to your desired goals
Referral bonus program to ANY of our locations