Resort Facilities Technician- MTR

Lemonjuice Solutions•Kissimmee, FL

12h•Onsite

About The Position

Supports facilities technician team with knowledge of all aspects of facilities maintenance. Enhancement of property work environment. Responds and attends to guest repair requests. Communicates with guests/customers to resolve maintenance issues. Performs preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspects tools, equipment, or machines. Carries equipment (e.g., tools, radio). Identifies, locates, and operates all shut-off valves for equipment and all utility shut-offs for buildings. Maintains maintenance inventory and requisitions parts and supplies as needed. Communicates each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Displays basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Performs all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area. Tests, troubleshoots, and performs basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guest room items. Programs TV's and performs general housekeeping and technician-related inventory duties. Uses the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Displays basic computer skills including inputting air handler schedules and making temperature changes. Reports accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcomes and acknowledges all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speaks with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develops and maintains positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates. Complies with quality assurance and standards. Performs other reasonable job duties as requested by Supervisors.

Requirements

High school diploma or G.E.D.; or one to three month’s related experience and/or training; or equivalent combination of education and experience.
Basic computer skills including inputting air handler schedules and making temperature changes.
Ability to acquire knowledge in air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
Ability to perform surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement.
Ability to test, troubleshoot, and perform basic repair on various equipment, plumbing, and electrical components.
Ability to program TVs.
Ability to perform repairs on interior and exterior landscaping and sprinklers.
Ability to use the Lockout/Tagout system.
Ability to follow company policies and procedures.
Ability to maintain uniform and personal appearance clean and professional.
Ability to maintain confidentiality of proprietary information.
Ability to protect company assets.
Ability to welcome and acknowledge guests according to company standards.
Ability to anticipate and address guests’ service needs.
Ability to assist individuals with disabilities.
Ability to speak with others using clear and professional language.
Ability to prepare and review written documents accurately and completely.
Ability to answer telephones using appropriate etiquette.
Ability to develop and maintain positive working relationships with others.
Ability to support team to reach common goals.
Ability to listen and respond appropriately to the concerns of other associates.
Ability to comply with quality assurance and standards.
Ability to follow company and department safety and security policies and procedures.
Ability to complete appropriate safety training and certifications.
Ability to follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
Ability to follow Hazardous Material Management Program procedures.
Ability to use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures.
Ability to identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
Ability to maintain proficiency of fire sprinkler and emergency power system.
Ability to utilize professional language at all times.
Ability to model professional behavior.
Ability to remain calm during stressful and hectic periods.
Ability to self-manage time and commitment to meeting goals.
Ability to plan accordingly for job duties when absent or taking leave.
Ability to present a positive attitude.
Ability to represent the Company.
Ability to stay compliant with Company policies and government regulations.
Ability to reinforce company practices with team members.

Nice To Haves

Technical Trade or Vocational School Degree.

Responsibilities

Addresses guests' service needs in a professional, positive, and timely manner.
Welcomes and acknowledges every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Actively listens and responds positively to guest questions, concerns, and requests.
Responds to all guest complaints promptly and, if cannot remedy the situation, let the proper people know so they can follow up and try to satisfy the guest.
Cleans all technician areas as directed by Management.
Looks for ways to conserve energy and report any ideas to Management.
Maintains maintenance inventory and requisition parts and supplies as needed.
Assures each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
Reads, logs, tracks, and interprets readings from meters, gauges and other measuring devices in accordance with inspection and rounds procedures.
Assists in the compilation of data for preventive maintenance inspection records.
Displays basic proficiency in the following categories: air conditioning and refrigeration, electrical, mechanical, Plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
Performs all surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area.
Tests, troubleshoots, and performs basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's.
Performs repairs on interior and exterior landscaping as well as external landscaping sprinklers.
Performs general housekeeping and technician-related inventory duties.
Follows company and department safety and security policies and procedures to promote a clean, safe, and secure environment.
Completes appropriate safety training and certifications to perform work tasks.
Follows policies and procedures for the safe operation and storage of tools, equipment, and machines.
Follows Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).
Uses proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
Identifies and corrects unsafe work procedures or conditions and/or report them to management and security/safety personnel.
Maintains proficiency of fire sprinkler and emergency power system and be familiar with the duties and responsibilities of the Fire and Emergency Rescue Teams.
Utilizes professional language at all times.
Consistently models professional behavior.
Remains calm during stressful and hectic periods.
Self manages time and appropriate commitment to meeting goals.
Plans accordingly for job duties to be fulfilled when absent or taking leave.
Always presents a positive attitude with respect to the Company and co-workers.
Always represents the Company, especially when in the presence of team, vendors, and guests.
Stays compliant with Company policies and government regulations regarding employment practices, as communicated by the Human Resources Department.
Reinforces these practices with team members, especially in relation to harassment, discrimination, and hostile work environment.