Resort Experience Host

Westgate ResortsKissimmee, FL
Onsite

About The Position

As a Resort Experience Host, you will be responsible for curating engaging activities and ensuring guests have an unforgettable stay. You will demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members. This role involves conducting a diverse range of activities for both adults and children, actively participating in special events, proposing and developing ongoing activity ideas, maintaining a detailed daily log, managing monetary transactions, and performing duties equivalent to an Activities Attendant when required. Additionally, you will utilize computer skills for equipment check-outs, enforce safety regulations, keep activity areas clean and organized, and assist in inventory management.

Requirements

  • Strong interpersonal skills with the ability to collaborate effectively with team members and guests.
  • High energy, enthusiasm, and dedication to delivering excellent service.
  • Ability to move and lift 50 lbs.
  • Ability to work in a variety of outdoor weather conditions.
  • Availability to work weekends and holidays based on business needs.
  • Must be at least 18 years old.
  • Must hold a valid driver’s license to operate company golf carts.
  • Applicants who smoke or use tobacco products will not be considered for positions at Westgate.
  • Required to pass a background check, drug test, and prove eligibility to work in the United States.

Responsibilities

  • Conduct a diverse range of activities for both adults and children.
  • Actively participate in all special events to elevate guest experiences.
  • Propose and develop ongoing activity ideas to enrich guest stays.
  • Maintain a detailed daily log and track guest participation.
  • Manage monetary transactions and uphold accounting procedures.
  • Perform duties equivalent to an Activities Attendant when required.
  • Utilize computer skills for equipment check-outs to resort guests.
  • Enforce safety regulations and guidelines for guest welfare.
  • Keep the Activities Center, boat dock, and surrounding areas clean and organized.
  • Assist in inventory management as needed.

Benefits

  • Medical, Dental, and Vision Coverage
  • Paid Time Off – Vacation, Sick, and Personal Time
  • Paid Holidays
  • 401(k) with Generous Company Match
  • Daily Pay – Access Your Earnings When You Need Them
  • Pregnancy, Parental Leave, and Adoption Assistance
  • Wellness Programs
  • Flexible Spending Accounts (FSA)
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness, and Hospital Insurance
  • Pet Insurance
  • Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment
  • Low-Cost Gym Membership
  • David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
  • Career Growth and Advancement Opportunities
  • Community Involvement
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