Resort Attendant

United Veterinary Care•Round Rock, TX

21h•Onsite

About The Position

Firehouse Animal Health Centers is looking for Resort Attendants to join our team. Firehouse is a full-service veterinary hospital that provides comprehensive veterinary care, unparalleled service, and a collaborative experience to the pets, people, and communities we serve. We believe in giving back to our communities and partner with over a dozen local nonprofits. To date, we’ve gifted over $1 million in medical care to thousands of pets in need. Firehouse has placed among the top companies in the Austin Statesman's Best Places To Work award list for several years in a row. We prioritize training in leadership, communication, and diversity to help us work together as a unit and provide a safe, collaborative, and equitable work environment for our teams. Each team member is encouraged to achieve their personal goals in education, career progression, and/or leadership. We want every team member to feel like they’re part of a bigger mission, feel empowered to carry out important tasks, and develop their own skills. We are passionate about training and welcome all candidates regardless of experience level! If you'd like more information about this job listing, please visit https://firehouse.vet/join-our-team/

Requirements

Compassion towards animals and people
Must be open to learning
Passion for building relationships
Strong communication and multitasking skills
Comfortable with computer and other technology
Fast learner
Flexibility to wards change
Team player who can work effectively in a fast paced , dynamic environment
Ability to innovate and problem solve
Effective communicator in a variety of situations
Ability to work efficiently with little direction
Time management and prioritizing skills
Great attention to detail
Dependable attendance needed
Must be able to work shifts that support resort business hours (including weekends and holidays)
Potentially subject to high noise levels, bites , and scratches
Potentially subject to hazardous chemicals

Nice To Haves

Experience valued but not required

Responsibilities

Ensure that pets are always safe
Provide daily walks and play time for individual pets that cannot play with other dogs
Supervise and monitor behaviors in play yard while pets play together in groups
Administer medication as needed
Provide daily meals and monitor appetite
Collect a daily weight
Ensure pet areas are cleaned and sanitized properly
Maintaining pet dishes and laundry
Conducting baths and nail trim services
Escort pets to their suites during check-in
Foster an educational experience for the client about their pet
Provide exemplary communication and customer service
Explain daily schedules and resort options to clients
Conduct follow up correspondence with clients during a pet’s stay
Ensure facility is clean and organized
Maintain accurate pet records (including daily weights)
Communicate with clients by call/text
Respond to company email in a professional, timely manner
Prepare and process emails
Utilize our two- way messaging system to communicate to clients
Ensure cleanliness of all areas of resort
Perform other duties as assigned