Temporary Resolution Clerk

Lubbock CountyLubbock TX 79401, TX
Onsite

About The Position

Assists in providing efficient Dispute Resolution and Domestic Relations services, including file maintenance, customer service, and other administrative office support duties. Requires good communication skills, experience with office-related computer software, and the ability to interact with the public.

Requirements

  • Good communication skills
  • Good organization skills
  • Ability to interact with the public
  • Ability to prioritize
  • Texas motor vehicle operator’s license and automobile insurance or available alternate means of transportation in the relevant service area
  • Must not have been convicted of a Crime of Moral Turpitude

Nice To Haves

  • Knowledge of ADR procedures and the civil and criminal justice systems
  • Excellent communication skills, both written and verbal
  • Outstanding grammar and vocabulary
  • Knowledge of standard office practices and procedures
  • Ability to operate office equipment
  • Proficient in a variety of computer software programs
  • Knowledge of issues and purposes of ADR
  • Knowledge of Code of Ethics for Neutrals and Code of Conduct for Court Personnel
  • Organizational and multi-taking skills
  • Energetic, independent and a self-motivated team player
  • Ability to establish and maintain effective working relationships with coworkers, other offices and employers, and the public
  • Follow oral and written instruction

Responsibilities

  • Makes and receives phone calls as needed
  • Logs new ADR referrals and orders on a daily basis
  • Makes files for new ADR referrals on a daily basis
  • Inputs data for the generation of reports, letters, and orders
  • Assists with docket check in and greeting guests at front desk
  • Generates status reports for court, as needed
  • Completes annual mediator continuing education requirements
  • Mediates when necessary
  • Responds to questions from disputants/attorneys/courts and agencies
  • May be assigned specific duties or specific types of cases
  • Performs such other duties as may be assigned
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