Performs various clerical and receptionist duties for the Emergency Department.
Requirements
High School Diploma or equivalent, required.
Previous clerical experience, required
Nice To Haves
Basic Life Saving (BLS) or equivalent, preferred.
emergency department experience, preferred.
Responsibilities
Performs receptionist duties including, but not limited to: Receiving and providing direction to patients/families as appropriate. Answering telephone and directing calls to appropriate personnel. Taking telephone messages and routing as necessary. Activating paging system as appropriate, i.e., stat calls, Code 33, physician pages, etc.
Reviews and maintains patient charts.
Checks lab value results, x-ray reports, and EKG reports against norms and physician orders, as appropriate. Reports discrepancies or abnormal values to management so appropriate action can be taken.
Files lab, x-ray, or EKG reports in patient ED charts.
Photocopies and mails ED charts to private physician offices as directed.
Completes chart checklist prior to patient admission to floor to ensure physician documentation is complete and necessary documents are in the chart.
Compiles ED charts as requested for audits or special reviews.
Maintains ED log as necessary. Updates ED log. Verifies data in log book verses ED patient charts.