Residential Youth Operations Manager
About The Position
At ViaQuest Residential Services, we support youth with intellectual and developmental disabilities (IDD) as they build meaningful lives at home and in their communities. We’re looking for a compassionate, organized leader who can guide teams, strengthen services, and help create safe, supportive environments where youth can thrive. As a Residential Youth Operations Manager, you’ll provide hands-on leadership for residential programs serving IDD youth. You’ll help ensure every youth receives quality supports, every team member feels equipped to succeed, and every home operates with consistency, dignity, and care.
Requirements
- Bachelor’s degree in Social Services or a related field OR High School Diploma/GED with 4 additional years of I/DD or Multi-System Youth experience
- Minimum 4 years in Residential Youth or Adult I/O Waiver services
- At least 2 years in a supervisory or management role
- Valid driver’s license meeting company criteria
Responsibilities
- Lead residential supports for IDD youth
- Oversee the full system of supports and services for youth in residential settings
- Lead, coach, and support staff while coordinating effective service delivery
- Ensure service teams are aligned, engaged, and communicating efficiently
- Manage program budgets and ensure responsible resource utilization
- Maintain compliance while continuously improving care standards
Benefits
- Paid training and professional development
- Comprehensive benefits package (medical, dental, vision, life, disability)
- 401(k) retirement plan
- Generous paid time off
- Employee discount program
- Referral bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
