Residential Youth Operations Manager

ViaQuest•Perrysburg, OH

3d•Onsite

About The Position

A Great Opportunity / Full Time/ On Call as required Lead with Purpose. Support IDD Youth. Make a Difference Every Day. At ViaQuest Residential Services, we support youth with intellectual and developmental disabilities (IDD) as they build meaningful lives at home and in their communities. We’re looking for a compassionate, organized leader who can guide teams, strengthen services, and help create safe, supportive environments where youth can thrive. As a Residential Youth Operations Manager, you’ll provide hands-on leadership for residential programs serving IDD youth. You’ll help ensure every youth receives quality supports, every team member feels equipped to succeed, and every home operates with consistency, dignity, and care.

Requirements

Bachelor’s degree in Social Services or a related field OR High School Diploma/GED with 4 additional years of I/DD or Multi-System Youth experience
Minimum 4 years in Residential Youth or Adult I/O Waiver services
At least 2 years in a supervisory or management role
Valid driver’s license meeting company criteria

Nice To Haves

Person-centered support
Strong communication
Steady follow-through

Responsibilities

Lead residential supports for IDD youth
Oversee the full system of supports and services for youth in residential settings
Coach and develop teams: Lead, coach, and support staff while coordinating effective service delivery
Strengthen service coordination: Ensure service teams are aligned, engaged, and communicating efficiently
Manage resources responsibly: Manage program budgets and ensure responsible resource utilization
Quality Assurance: Maintain compliance while continuously improving care standards