Residential Victim Advocate (Overnight)
About The Position
The SAF Program (Services to Aid Families) is seeking a compassionate and dedicated Residential Victim Advocate to support survivors of domestic violence, sexual violence, stalking, and human trafficking at the SAF House, Oswego County's confidential emergency domestic violence shelter. The advocate provides crisis intervention, advocacy, safety planning, and care management services that empower survivors and their children to move toward safety, healing, and independence. The role involves supporting shelter residents and crisis hotline callers, connecting survivors with community resources, developing individualized service plans, responding to shelter crises, coordinating with community partners, and contributing to shelter operations. The position is full-time, 36 hours per week, year-round, with an overnight schedule from 10:00 p.m. to 10:00 a.m. on Sunday, Tuesday, and Thursday. The pay range is $18.18–$22.45. A $2,000 sign-on bonus is available, with eligible employees receiving payments throughout their first year of employment.
Requirements
- A genuine passion for helping individuals and families affected by violence and trauma.
- Strong communication, documentation, organization, and problem-solving skills.
- Ability to work independently while contributing positively to a team environment.
- Professionalism, sound judgment, and commitment to confidentiality.
- Ability to remain calm and effective in crisis situations.
- Flexibility to work schedules that meet program needs.
- One to three years of experience working with youth, families, or vulnerable populations, or an equivalent combination of education, training, and relevant experience.
- Ability to complete and maintain required certifications and trainings for domestic violence and rape crisis advocacy.
- Valid New York State driver's license with an acceptable driving record.
- Access to a reliable, properly insured vehicle for transportation duties.
Nice To Haves
- Knowledge of community resources, human services, and victim advocacy.
- Associate's degree in Human Services or a related field preferred.
Responsibilities
- Provide crisis intervention, supportive counseling, advocacy, safety planning, information, and referrals to shelter residents and crisis hotline callers.
- Help survivors navigate community resources, including housing, public benefits, victim compensation, legal services, and healthcare.
- Develop individualized service plans and support clients in achieving goals related to safety, stability, and self-sufficiency.
- Respond to and de-escalate crisis situations within the shelter environment.
- Coordinate services with community partners, including law enforcement, courts, medical providers, schools, social services, and other agencies.
- Assist residents with life skills development, including healthy relationships, problem-solving, parenting skills, hygiene, food safety, and personal goal setting.
- Provide transportation and accompaniment to court appointments, medical visits, and other essential services.
- Facilitate and support weekly shelter groups and activities.
- Maintain accurate documentation and client records while ensuring strict confidentiality and adherence to program regulations.
- Support smooth shelter operations and collaborate with program leadership and fellow advocates.
Benefits
- $2,000 sign-on bonus opportunity, paid to eligible employees throughout their first year of employment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
Associate degree
