Residential Support Specialist

Behavioral Health Services North IncPlattsburgh, NY
$20 - $22Onsite

About The Position

Behavioral Health Services North (BHSN) is seeking Support Staff professionals to join their growing Adult Residential and Crisis programs. These roles serve adults, children, and families and are ideal for individuals looking to make a meaningful impact and gain experience in behavioral health, human services, psychology, social work, or crisis support. The positions offer opportunities to transform care and enrich lives within the North Country.

Requirements

  • High School Diploma or GED required
  • Valid NYS Driver’s License required
  • Ability to work evenings, overnights, weekends, and holidays as scheduled

Nice To Haves

  • Human services, behavioral health, psychology, social work, or related experience preferred
  • Experience supporting individuals with mental health or substance use challenges is a plus
  • Compassionate, dependable individuals who enjoy helping others
  • Ability to stay calm under pressure
  • Good communication and collaboration skills
  • Value teamwork and person-centered care
  • Desire to grow within behavioral health and human services

Responsibilities

  • Provide direct support to individuals experiencing mental health, behavioral health, or life stability challenges.
  • Help create a safe, supportive, recovery-focused environment.
  • Support residents and participants with daily living skills.
  • Provide emotional support, de-escalation, and encouragement.
  • Assist individuals in developing coping and wellness strategies.
  • Maintain a safe, structured, and welcoming environment.
  • Support transportation, appointments, activities, and community integration.
  • Observe self-medication administration per program protocols.
  • Document services and participant interactions.
  • Collaborate with multidisciplinary behavioral health teams.
  • Assist during crisis stabilization and recovery support services.

Benefits

  • Competitive pay with additional shift differential opportunities
  • Generous paid time off
  • Health, dental, and vision insurance
  • Retirement plan options
  • Paid training and professional development
  • Opportunities for advancement and internal growth
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