Part Time Swing Residential Support Specialist

New Narrative • Tigard, OR

9d • Onsite

About The Position

New Narrative is a nonprofit organization that partners with individuals to promote healing, housing stability, and long-term wellness through compassionate, equitable support. The Residential Support Specialist (RSS) works as part of a multidisciplinary team to provide coordinated services to residents in mental health residential treatment programs. The RSS supports residents as they work toward individual goals through intentional skills building, including activities of daily living, life skills, and therapeutic interventions, and helps maintain a clean, organized, and safe environment.

This is a part-time position with an expected schedule of Sunday, Monday, and Friday, 3:00 p.m. to 11:00 p.m. The role includes direct resident support, crisis de-escalation, medication-related responsibilities, meal preparation, group and community activities, facility operations, and completion of resident documentation. Work takes place in residential treatment programs in Portland, Oregon, and surrounding metro areas. The position may involve exposure to communicable diseases, pests, bodily fluids, and other environmental or unsanitary conditions; staff must follow agency safety procedures, infection prevention practices, and personal protective equipment requirements. Residential Support Specialists may be temporarily reassigned to other residential treatment programs as directed by residential leadership.

Requirements

• High school diploma or GED.
• At least 18 years of age.
• Able to implement emergency procedures and a disaster plan.
• Able to administer CPR and Naloxone (Narcan).
• Comfortable working independently.
• Must maintain active CPR certification at all times.
• Must obtain criminal records clearance through the State Mental Health Division before starting employment.
• Must follow agency safety procedures, infection prevention practices, and required personal protective equipment use.
• Must adhere to scheduling and attendance policies and report to work promptly.

Nice To Haves

• QMHA credentials.
• Current CPR certification.

Responsibilities

• Engage residents in working toward goals and transition planning using strength-based, person-centered approaches that prioritize autonomy and personal rights.
• Participate in Team Based Care, including collaboration and staff meetings.
• Provide hands-on assistance with activities of daily living and instrumental activities of daily living, which may include appointments, household tasks, hygiene, continence, bathing, toileting, dressing, eating, and medication management.
• Assist with crisis intervention using nonviolent de-escalation techniques and support residents in navigating distress and conflict.
• Follow medication management protocols and remain alert to medication changes.
• Prepare meals and provide opportunities for skills training.
• Provide and facilitate group activities and community engagement.
• Follow applicable Oregon Administrative Rules, including rules for Home and Community Based mental health services.
• Facilitate fire drills and emergency procedures as assigned or needed.
• Complete Safety and Sanitation Checklists twice monthly.
• Keep the house clean, orderly, and safe, including food storage areas, common areas, and the employee office.
• Complete assigned shift duties and communicate maintenance and supply needs.
• Complete resident-chart documentation by the end of each shift, including engagement notes, shift notes, EMAR, communication logs, and incident reports, in accordance with policy and Oregon Administrative Rules.
• Complete incident reports by the end of the shift.
• Update narcotic counts during each narcotic medication pass and complete shift-change documentation.
• Maintain active CPR certification, remain awake and alert during shifts, and complete leadership-assigned tasks and required onboarding and training within established timelines.
• Attend required meetings and trainings; follow agency policies, procedures, protocols, scheduling, and attendance requirements; and protect confidential information.
• Work no more than 40 hours per week unless authorized by a supervisor.
• Obtain State Mental Health Division criminal records clearance before starting employment.
• Be available for temporary reassignment to other residential treatment programs as directed by residential leadership.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED