Residential Support Specialist Supervisor - Young Adult Program

Thresholds • Chicago, IL

6d • Onsite

About The Position

The Residential Support Specialist Supervisor works with young adults ages 16–21 who are experiencing mental health challenges in a residential setting. The role provides individual and group support as residents build skills related to relationships, school success, recreation, health and wellness, early career experiences, and daily living. The supervisor teaches and models independent living skills, including hygiene, housekeeping, meal preparation, relationship building, and coping skills; supports medication management and residents’ recovery; documents residents’ experiences and progress; and helps maintain a clean, safe, and welcoming residence. The role also promotes safety by helping youth regulate and safely express emotions, including through Therapeutic Crisis Intervention (TCI) skills, and mentors and advises Residential Support Specialists working on the same shift.

The position requires availability for the following shifts: Sunday 9 a.m.–11 p.m., Monday 3 p.m.–11 p.m., Tuesday 1 p.m.–11 p.m., and Wednesday 3 p.m.–11 p.m. TCI training is provided and required. Performing therapeutic restraint techniques requires moderate exertion, the ability to lift 40 pounds, and mobility to lower oneself to a kneeling position on the floor.

Thresholds describes itself as a mission-driven agency committed to an environment where all feel valued and respected. It is one of Illinois’ oldest and largest community mental health organizations and notes recognition as a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For.

Requirements

• High school diploma or GED certificate and at least 25 years of age; or an associate degree or higher and at least 21 years of age.
• Passion for mental health advocacy.
• Effective communication and relationship-building skills.
• Compassion and respect when working in someone’s home.
• Patience and willingness to meet youth where they are.
• Good writing skills and attention to detail.
• Willingness and availability to work the specified evening and weekend shifts.
• Ability to perform Therapeutic Crisis Intervention therapeutic restraint techniques, including moderate exertion, lifting 40 pounds, and lowering oneself to a kneeling position on the floor. Required TCI training is provided by Thresholds.

Nice To Haves

• Prior experience with youth residential services.

Responsibilities

• Work individually and in groups with young adults ages 16–21 experiencing mental health challenges.
• Help residents develop skills related to relationships, school success, recreational activities, health and wellness, early career experiences, and day-to-day living.
• Teach independent living skills, including hygiene and housekeeping.
• Help residents prepare meals and model relationship-building skills.
• Coach youth on coping skills and help them regulate and safely express emotions.
• Use Therapeutic Crisis Intervention skills to support safety.
• Regularly clean the residence and foster a safe, inviting living environment.
• Document residents’ experiences, progress, medication-management success, and recovery process as they transition to adulthood.
• Mentor and advise Residential Support Specialists working on the same shift.

Benefits

• Competitive pay: $23.10–$25.40 per hour ($48,048–$52,832 annually), commensurate with education, licensure, and experience.
• Paid time off, including 9 federal holidays, 8 days of sick leave, and 15–22 personal and vacation days.
• Dental insurance.
• Vision insurance.
• Choice of four medical insurance plans.
• 403(b) retirement plan with 3% employer match.
• Employee assistance program (EAP).
• Public service loan forgiveness.
• Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED