Residential Supervisor- Adult Residential Healthcare

A BETTER LIFE RECOVERY•Poulsbo, WA

3d•Onsite

About The Position

AMFM Healthcare is seeking a Residential Supervisor to lead the on-site operations of its residential mental health facility in Poulsbo, Washington. The supervisor oversees staff and clients, manages facility operations, and ensures compliance with program policies and procedures. The role focuses on maintaining a safe, structured, therapeutic environment and supporting Client Coordinators in delivering care. The position is in person and is scheduled Tuesday through Saturday, 9:00 a.m. to 5:30 p.m., with flexibility to cover call-outs. Compensation is $38.00–$40.00 per hour.

Requirements

Leadership experience in a residential or healthcare setting; mental health experience is preferred.
Strong communication and problem-solving skills.
Commitment to compassionate care and professional integrity.
Flexibility to work weekends and evenings and cover shifts as needed.
Ability to multitask and adapt in a dynamic environment.
Successful completion of the ADP Selective Screening Services background check and any other required state, federal, or company background or record checks.
Bachelor's degree in Human Services, Psychology, Sociology, or a related field, or a high school diploma/GED with at least 2 years of experience in a direct care position or other human-related field.
Valid driver's license and eligibility for the company's auto insurance policy, including 4 continuous years of driving experience, age 23 or older, fewer than 3 moving violations in the last 3 years, and no more than 1 major violation in the last 3 years.
CPR/First Aid certification.
Current T.B. clearance.
Ability to use a computer and keyboard and electronic systems, communicate in writing and verbally, sit, stand, or walk for extended periods, climb stairs, listen, read and comprehend, and lift up to 20 pounds.

Nice To Haves

Mental health experience in a residential or healthcare setting.

Responsibilities

Supervise, support, and train Client Coordinators, and ensure appropriate staffing for all shifts.
Oversee daily operations to maintain a clean, organized, and welcoming residence.
Serve as the primary point of contact for staff concerns and facilitate communication between support staff and upper management.
Manage client intakes, discharges, transitions, off-site appointments, and transportation logistics.
Promote program guidelines and ensure staff compliance with regulatory bodies, including DBHDS, Joint Commission, and insurance agencies.
Handle weekend activities, inventory checks, and supply management.
Assist with new client intakes, respond to incidents, and lead de-escalation efforts as needed.
Maintain accurate timecards and staffing schedules using time management systems.
Ensure a safe, respectful, and therapeutic environment for clients and staff.