Residential Solutions Advisor

ADT • Hares Corner, DE

4d • $95,000 - $150,000

About The Position

The Residential Solutions Advisor is part of ADT’s Sales team and helps residential customers choose security, smart home, automation, and life safety solutions. The advisor visits customers at their homes, explains ADT products and services, assesses customer needs, and recommends customized systems suited to each customer’s space, lifestyle, and concerns. The role also includes following up after installation to confirm commitments were fulfilled and generate referrals, as well as identifying and developing new sales leads. The position involves travel within a designated territory using the advisor’s own vehicle, with mileage reimbursed.

ADT offers uncapped commissions and unlimited earning potential. New sales advisors can expect to earn $95,000 based on performance, while experienced sales advisors can earn over $150,000. During the first eight weeks of training, advisors can earn up to $4,000. ADT also provides specialized training, tools, benefits, and opportunities for professional development and career growth.

Requirements

• High school diploma or equivalent.
• Willingness to travel within a designated territory using a personal vehicle.
• Valid driver’s license and clean driving record; additional licensing may be required depending on location.
• Comfort using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
• Self-motivated, results-driven, and entrepreneurial, with the ability to uncover leads and close sales.
• Strong communication and relationship-building skills, including the ability to consult with customers, understand their needs, and guide them to suitable solutions.
• Adaptability and flexibility, with willingness to learn new systems and approaches.

Nice To Haves

• Consumer sales experience is preferred but not required.

Responsibilities

• Visit customers at their homes and demonstrate the value of ADT security and smart home solutions.
• Explain products and services in depth and recommend appropriate solutions based on customers’ needs.
• Build trusting customer relationships through integrity, empathy, and expertise.
• Customize security, automation, and life safety systems to fit customers’ spaces, lifestyles, and concerns.
• Conduct post-installation follow-ups to confirm commitments were fulfilled and generate referrals.
• Identify and generate new sales leads to maximize outreach.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Tuition reimbursement.
• Mileage reimbursement.
• Short- and long-term disability insurance.
• Life insurance.
• Well-being programs.
• Paid time off.
• Professional development and career growth opportunities.
• Flexible work schedule.
• Uncapped commissions and unlimited earning potential.
• Up to $4,000 in earnings during the first eight weeks of training.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED