Residential Shift Supervisor
About The Position
Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at-risk youth. Crestview Youth Academy in Crestview, Florida, is a secure Youth Academy serving males ages 13 to 17, delivering trauma-informed care across mental health and substance abuse needs. The program combines clinical therapy, education, restorative justice, therapeutic recreation, and life skills training. Youth typically remain in care based on individualized goals, participating in individual, family, and group therapy; victim impact awareness; vocational and pre-vocational preparation; and enrichment activities such as art, music, and recreation. Small group living units and licensed dietitian-managed meals support emotional stabilization and reintegration planning.
Requirements
- High School Diploma required
- Minimum of 3 years’ experience working with youth in a residential setting required
- Ability to assess youth with substance abuse, mental health, and trauma history
- Must pass background check and drug screening
- Valid driver’s license and safe driving record required
- Must meet state criminal background check requirements
- Must be at least 21 years of age
Nice To Haves
- Bachelor’s Degree preferred
- Prior supervisory experience preferred
- First Aid/CPR certified (or ability to obtain during probationary period)
- Strong leadership, supervision, and conflict resolution skills
- Excellent written and verbal communication
- Ability to collaborate with law enforcement, probation, courts, and caseworkers
- Sensitivity to cultural, gender, and individual differences
Responsibilities
- Supervise staff, assign duties, evaluate performance, and provide training and corrective guidance
- Assist with developing staff schedules and ensuring adequate coverage for safe and effective facility operations
- Monitor facility security and ensure compliance with state regulations and agency policies
- Oversee youth behavior management, review incidents, and investigate grievances
- Supervise medication administration and ensure accurate documentation
- Assist with youth appointments, transports, and intake/discharge procedures
- Communicate regularly with leadership regarding staffing, safety, and operational concerns
- Conduct security checks, monitor electronic systems, and oversee room searches as needed
- Provide emergency response coordination during incidents such as fire or severe weather
- Maintain a high standard of role model behavior for youth
- Participate in required training and professional development
- Report incidents or concerns regarding youth safety or staff conduct
- Document shift events, staffing updates, and incidents according to policy
- Perform other duties as assigned or needed
Benefits
- Medical, dental, and vision insurance
- 401(k) with up to 4% employer match with immediate vesting
- Paid time off (PTO) and 7 paid holidays (Earn 4 hours of PTO each pay period)
- Free RX delivery on most medications
- Tuition reimbursement and professional development
- Robust Employee Assistance Program
- Supportive, mission-driven work environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
