Residential Services Manager 40 hours/week
About The Position
The Residential Services Manager provides overall leadership and oversight of assigned residential programs serving individuals with disabilities. The role ensures high-quality service delivery, regulatory compliance, staff supervision, and person-centered support to maximize individual outcomes. The position is full-time and exempt, scheduled Monday through Friday for 40 hours per week, with flexibility required and one weekend day per month worked with flex time. The manager oversees daily program operations, develops and reviews Individual Plans with interdisciplinary teams, supervises residential staff, maintains records and required documentation, monitors budgets and resources, oversees medication administration, communicates with leadership, and supports licensing reviews and audits. The role also participates in an emergency on-call rotation and promotes safe, clean, and well-maintained residential environments.
Requirements
- High School Diploma or GED required.
- Minimum 1 year of experience in the disabilities field with a Bachelor’s degree, or 3 years with a high school diploma or GED.
- Valid driver’s license and insurable driving record.
- Ability to complete required trainings, including CPR, First Aid, PMT, and Medication Administration.
- Working knowledge of Microsoft Office.
- Ability to lift up to 35 lbs and assist with transfers.
- Ability to stand, walk, bend, and perform physical interventions as needed.
- Must be able to work in environments that may involve behavioral challenges.
- Reliability, teamwork, independent decision-making, and a strong commitment to supporting individuals with disabilities.
Nice To Haves
- Bachelor’s degree in a related field.
- Supervisory experience.
- Experience with electronic health record systems.
Responsibilities
- Oversee daily operations of assigned residential programs, ensuring compliance with state regulations and organizational policies.
- Develop, implement, and review Individual Plans (IPs) in collaboration with interdisciplinary teams.
- Supervise, train, support, and evaluate residential staff; ensure required certifications and trainings are maintained.
- Maintain accurate program, staff, and individual records; ensure documentation and audits are completed in required systems.
- Monitor program budgets, staffing levels, overtime, and resources.
- Oversee medication administration and compliance per state guidelines.
- Facilitate team meetings and maintain consistent communication with leadership.
- Participate in licensing reviews, audits, and emergency on-call rotation.
- Promote safe, clean, and well-maintained residential environments.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
