Residential Service Tech

SEER GROUP•Spokane, WA

7d•$30 - $34•Onsite

About The Position

Sturm Heating and Air Conditioning is seeking a Residential Service Technician in Spokane, Washington. The technician diagnoses, repairs, and maintains equipment and systems in customers’ homes, responding to service calls and providing timely solutions that support customer satisfaction. The posting identifies HVAC residential service as the role’s focus and states that applicants must have at least five years of experience as an HVAC residential service technician. The technician works independently in the field and as part of a team, documents work performed, maintains tools and company vehicles, follows safety procedures, and communicates with customers about system use and preventative care. The role requires use of a mobile device and basic computer skills. The listed pay is $30–$34 per hour, with a separate stated pay range of $32–$34 per hour depending on experience.

Requirements

At least 5 years of experience as an HVAC residential service technician.
High school diploma or equivalent; technical training is preferred.
Valid driver’s license and clean driving history.
Ability to pass a background check and drug screening.
Strong troubleshooting and diagnostic skills.
Knowledge of electrical, networking, or mechanical systems, as applicable.
Effective oral and written communication and customer service skills.
Ability to work independently in the field and complete jobs correctly the first time.
Strong organizational and time-management skills.
Ability to work in a fast-paced environment.
Basic computer skills and ability to use a mobile device throughout the workday.
Ability to work in varied environments, including indoors, outdoors, confined spaces, and at heights.
Ability to lift up to 50 pounds.
Ability to follow company procedures and safety rules.

Nice To Haves

Technical training.

Responsibilities

Diagnose and repair residential systems and equipment, with the role specifically focused on HVAC residential service.
Respond to service calls and troubleshoot technical issues efficiently.
Perform maintenance and upgrades on existing systems.
Test equipment after repairs to confirm proper functionality.
Educate customers on system use and preventative care.
Document service calls, repairs, and parts used accurately.
Maintain tools, equipment, and company vehicles.
Follow company procedures and safety rules.
Work independently and with the team to ensure customer satisfaction.
Maintain a professional appearance and provide excellent customer service.