Residential Service Electrician

Mister Sparky•Jacksonville, FL

11d•$85,000 - $120,000

About The Position

Mister Sparky is hiring an experienced Residential Service Electrician for a customer-facing residential service and sales role. The electrician independently handles service calls, diagnoses electrical issues, completes repairs and installations, and communicates with homeowners to help them make informed decisions about their home electrical systems. The role combines technical expertise, customer service, and the ability to recommend appropriate solutions without high-pressure sales tactics. This is a full-time, year-round position with guaranteed weekly pay and uncapped, performance-based commission. The stated compensation range is $85,000–$120,000 per year. The position provides a company vehicle, fuel card, company iPad, technical and customer-service training, and opportunities to grow into field leadership, training, operations, branch leadership, and other roles. The franchise location is independently owned and operated, and the franchisee determines compensation and benefits.

Requirements

At least 2 years of hands-on residential electrical experience.
Experience independently running residential electrical service calls.
Strong electrical diagnostic and troubleshooting skills.
Experience with residential electrical repairs, maintenance, and installations.
Strong knowledge of residential electrical systems and industry best practices.
Knowledge of applicable electrical codes and safety requirements.
Ability to identify electrical safety concerns and recommend appropriate solutions.
Strong customer-service skills and ability to build trust with homeowners.
Strong communication skills and ability to explain electrical issues, solutions, and recommendations clearly.
Comfort presenting service options and recommending repairs, replacements, and upgrades based on customer needs.
Ability to educate customers without relying on high-pressure sales tactics.
Ability to meet performance goals and KPIs while maintaining a customer-first approach.
Strong problem-solving and decision-making skills.
Commitment to quality workmanship, professionalism, and integrity.
Ability to manage time and independently run daily service calls.
Ability to work effectively in a fast-paced, performance-driven environment.
Motivation to continuously learn, improve, and grow within the electrical trade.
Valid driver’s license with a clean driving record.
Ability to successfully complete required background and drug screening.

Responsibilities

Independently run residential electrical service calls from start to finish.
Diagnose and troubleshoot residential electrical issues.
Perform electrical repairs, maintenance, and installations.
Service and install panels, breakers, wiring, outlets, switches, lighting, surge protection, and other residential electrical systems.
Identify electrical safety concerns and recommend appropriate solutions.
Evaluate residential electrical systems when appropriate.
Clearly explain findings and electrical concerns to homeowners.
Present repair, replacement, and upgrade options based on customer needs.
Educate homeowners so they can make informed decisions about their electrical systems.
Recommend appropriate electrical solutions without relying on high-pressure sales tactics.
Identify opportunities to improve electrical safety, reliability, efficiency, and system performance.
Build trust and long-term customer relationships.
Complete work according to applicable electrical codes, safety requirements, and company standards.
Document work accurately using ServiceTitan.
Maintain clean, organized tools, equipment, vehicles, and work areas.
Protect customers’ homes and property while working.
Represent the Mister Sparky brand with professionalism, honesty, integrity, and pride.
Meet performance goals and KPIs while maintaining a customer-first approach.