Residential Service Electrician
About The Position
Mister Sparky is hiring an experienced Residential Service Electrician to independently handle residential service calls, diagnose electrical problems, perform repairs and installations, and provide homeowners with a high-quality customer experience. This is a customer-facing service and sales role: electricians explain findings, educate customers, present appropriate options, and recommend solutions without relying on high-pressure sales tactics. The role offers full-time, year-round work, guaranteed weekly pay, uncapped performance-based commission, and opportunities for professional development and advancement. Compensation is listed as $85,000–$120,000 per year. The position provides a company take-home vehicle, fuel card, iPad, training, and a range of health, retirement, and other benefits. Career paths may include field leadership, training, operations, and branch leadership. Each franchise location is independently owned and operated, and its franchisee determines hiring decisions, compensation, and benefits.
Requirements
- At least 2 years of hands-on residential electrical experience.
- Experience independently running residential electrical service calls.
- Strong electrical diagnostic and troubleshooting skills.
- Experience with residential electrical repairs, maintenance, and installations.
- Strong knowledge of residential electrical systems and industry best practices.
- Knowledge of applicable electrical codes and safety requirements.
- Ability to identify electrical safety concerns and recommend appropriate solutions.
- Excellent customer service skills and ability to build trust with homeowners.
- Strong communication skills, including the ability to explain electrical issues, solutions, and recommendations clearly.
- Comfort with sales, presenting service options, and recommending repairs, replacements, and upgrades based on customer needs.
- Ability to educate customers without relying on high-pressure sales tactics.
- Ability to meet performance goals and KPIs while maintaining a customer-first approach.
- Strong problem-solving and decision-making skills.
- Commitment to quality workmanship, professionalism, and integrity.
- Ability to manage time and independently run daily service calls.
- Ability to work effectively in a fast-paced, performance-driven environment.
- Motivation to continue learning, improving, and growing within the electrical trade.
- Valid driver’s license with a clean driving record.
- Ability to successfully complete required background and drug screening.
Responsibilities
- Independently run residential electrical service calls from start to finish.
- Diagnose and troubleshoot residential electrical issues.
- Perform electrical repairs, maintenance, and installations, including work on panels, breakers, wiring, outlets, switches, lighting, and surge protection.
- Identify electrical safety concerns and recommend appropriate solutions.
- Evaluate residential electrical systems when appropriate.
- Clearly explain findings and electrical concerns to homeowners.
- Present repair, replacement, and upgrade options based on customer needs.
- Educate homeowners so they can make informed decisions about their electrical systems.
- Recommend appropriate solutions without relying on high-pressure sales tactics.
- Identify opportunities to improve electrical safety, reliability, efficiency, and system performance.
- Build trust and long-term customer relationships.
- Complete work according to applicable electrical codes, safety requirements, and company standards.
- Complete accurate documentation using ServiceTitan.
- Maintain clean, organized tools, equipment, vehicles, and work areas.
- Protect customers’ homes and property while performing work.
- Represent the Mister Sparky brand with professionalism, honesty, and integrity.
- Meet performance goals and KPIs while maintaining a customer-first approach.
Benefits
- Health insurance, with HMO, PPO, and HDHP medical plan options.
- Health Savings Account (HSA) options.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Short-term and long-term disability insurance.
- Paid time off (PTO).
- Paid holidays.
- Flexible Spending Accounts (FSA).
- Employee Assistance Program (EAP).
- 24/7 telehealth services.
- 401(k) with employer match.
- 30% employee discount on services.
- Champions Club all-expenses-paid vacation for top performers and a guest.
- Company take-home vehicle and fuel card.
- Company iPad.
- Industry-leading technical training and ongoing education.
- Customer service, communication, and sales development.
- Professional development and leadership opportunities.
- Career opportunities across Mister Sparky Electric, Benjamin Franklin Plumbing, and One Hour Heating & Air Conditioning.
- Flexible scheduling.
- Guaranteed weekly pay and uncapped performance-based commission.
- Competitive salary and bonus based on performance.
- Free uniforms.
- Employee discounts.
- Company parties.
- Wellness resources.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
