Residential Service Electrical Manager

Vander Hyde Mechanical Inc•Walker, MI

3d•$75,000 - $90,000•Hybrid

About The Position

The Residential Service Electrical Manager oversees the daily operations of a residential electrical service division. This role is responsible for managing technicians, ensuring high-quality service delivery, maintaining safety and compliance standards, and driving profitability through efficient scheduling, customer satisfaction, and team development. The ideal candidate combines strong technical expertise with leadership, communication, and business management skills.

Requirements

Journeyman or Master Electrician license
5+ years of experience in residential electrical service, with at least 2 years in a leadership role
Strong knowledge of electrical systems, troubleshooting, and code requirements
Proven leadership and team management skills
Excellent communication and customer service abilities
Experience with service management software and scheduling systems
Valid driver's license and clean driving record

Nice To Haves

Leadership and team development
Problem-solving and decision-making
Time management and organizational skills
Financial awareness and budgeting
Customer-focused mindset
Adaptability in a fast-paced service environment

Responsibilities

Lead, supervise, and mentor a team of residential service electricians and apprentices
Plan, schedule, and dispatch service calls to maximize efficiency and customer satisfaction
Ensure all work complies with local, state, and national electrical codes and safety regulations
Conduct regular performance evaluations, coaching, and training for team members
Oversee troubleshooting, diagnostics, and resolution of complex electrical issues
Manage inventory, tools, and materials to ensure technicians are properly equipped
Monitor job costs, labor hours, and departmental profitability
Develop and implement strategies to improve service quality, productivity, and revenue
Handle escalated customer concerns and ensure positive resolution
Collaborate with sales teams to identify opportunities for service upgrades and maintenance agreements
Maintain accurate records of service calls, inspections, and compliance documentation

Benefits

Competitive Pay: $75,000 - 90,000, based on experience
Comprehensive Benefits: Our employees receive a free health insurance option, along with available coverage for dental and vision, and company-paid life insurance.
Career Development: Ongoing training and advancement in a multi-trade environment
Locally Owned, Family-Oriented: Over 36 years of success in West Michigan, built on trust, respect, and service
Retirement Planning: 401(k) with a company match to help you build your future
Field Ready Support: Company-Provided vehicle, phone, and uniforms for qualified roles
You're Valued Here: Your work is recognized, your input matters, and your future is a priority
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance