Residential Security Team Agent
About The Position
Crisis24 – PSG is seeking a disciplined, proactive protector for its Residential Security Team. The role safeguards high-profile residences and the people who live there, maintaining a secure and seamless environment through discreet, vigilant, and precise security operations. The agent must be able to adapt to family routines and estate operations while providing professional service to household members, staff, visitors, contractors, and protective details. The role includes securing property boundaries and access points, monitoring residential security systems, responding to emergencies, conducting patrols and area sweeps, documenting incidents, coordinating with executive protection teams and estate management, and enforcing household security protocols. The agent is also expected to protect Crisis24’s data and systems by following information-security policies, reporting concerns, completing regular training, and identifying opportunities for improvement.
Requirements
- Prior work in Residential Security Teams (RST), Executive Protection, Military, Law Enforcement, or Emergency Response.
- Familiarity with estate operations and high-net-worth residential environments.
- Valid Guard Card and Firearm Permit.
- U.S. Passport and Driver’s License.
- American Heart Association BLS Provider certification or HeartSaver CPR/AED/First Aid certification.
- Completion of a Residential Security or Executive Protection Academy.
- Ability to complete and pass a pre-hire Physical Readiness Test (PRT).
- Ability to pass a background investigation and drug screening.
- Strong situational awareness and tactical mindset.
- Excellent communication and interpersonal skills.
- Ability to remain calm and decisive under pressure.
- High level of discretion, integrity, and professionalism.
- Familiarity with residential security technologies and protocols.
Nice To Haves
- Prior military or law enforcement experience.
- LEOSA/HR 218 or multi-state CCW permit, when and where applicable.
- Specialized training in emergency medicine, crisis management, or surveillance.
- Experience with estate management systems and smart home security platforms.
Responsibilities
- Monitor and secure property boundaries, gates, and entry points; vet and manage access for visitors, contractors, and deliveries.
- Operate and monitor residential security systems, including CCTV, motion sensors, and alarm systems.
- Respond to medical emergencies, intrusions, fire alarms, and other incidents within the residence.
- Conduct scheduled and unscheduled property patrols and area sweeps to ensure zones are secure and free of threats.
- Interact professionally and courteously with household members and staff while respecting privacy and family dynamics.
- Prepare detailed reports on security incidents, maintenance issues, and suspicious activity.
- Support mobile executive protection teams during arrivals and departures, and coordinate with estate management.
- Enforce household security protocols, including rules regarding photography, guest access, and restricted areas.
- Protect Crisis24 and stakeholder data and systems by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
Benefits
- Medical, dental, vision, and life insurance.
- Competitive 401(k) with employer match.
- Paid Time Off (PTO).
- Employee Assistance Program (EAP).
- Advanced training in residential protection and defensive tactics.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
