Residential Sales Trainee

Rentokil Pest Control • Live Oak, TX

23h

About The Position

The Residential Sales Trainee sells pest management services and products to new and existing residential customers while providing customer-focused service to grow the business. The role represents the company in the local community and advises customers on protecting their homes and families. It involves assessing customer needs through consultations and home inspections, applying knowledge of company products and services, and recommending pest control solutions.

The position includes inspecting homes for pests, harborage, and entry points; developing proposals for existing pest issues and additional services; following up on proposals; collaborating with customer service, inside sales, technicians, and branch management; and supporting new service installations. The trainee records home diagrams and daily sales activity in the company’s sales CRM. Travel may be required for up to 100% of the time within assigned territories. A company vehicle and gas card are provided.

The job has physical demands, including lifting or repositioning objects, climbing, balancing, stooping, kneeling, crouching, crawling, using stairs and ladders, and working on narrow or slippery surfaces. The employee must be comfortable encountering pests and entering basements, crawl spaces, attics, and other confined spaces. Safe operation and cleanliness of a motor vehicle and equipment are required; personal protective equipment, including an OSHA-compliant respirator, may be used.

Requirements

• High school diploma or equivalent.
• Valid driver’s license from the employee’s current state of residence.
• Strong social, customer service, and communication skills.
• Ability to meet the physical demands of the role, including lifting and repositioning objects and climbing, balancing, stooping, kneeling, crouching, crawling, and navigating stairs, ladders, and uneven or slippery surfaces.
• Comfort working around pests and entering basements, crawl spaces, attics, and other confined spaces.
• Ability to safely operate a motor vehicle.
• Comfort wearing personal protective equipment, including an OSHA-compliant respirator when needed.
• Ability to travel up to 100% of the time within assigned territories.

Nice To Haves

• Related sales experience and/or training.
• At least 1–2 years of pest technician or sales experience.

Responsibilities

• Inspect homes for pests, pest harborage, and pest entry points, then sell pest control solutions and preventative maintenance to residential customers.
• Collaborate with the Customer Service Center, Inside Sales department, and technicians to identify sales opportunities.
• Partner with the Branch Manager to identify revenue opportunities among current customers and through service specialist engagement.
• Develop customer proposals to address existing pest issues and recommend additional household pest services.
• Complete home diagrams using the sales CRM and provided resources to document the home and potential challenges.
• Follow up on past proposals to close sales opportunities.
• Provide expert knowledge for new service installations to help ensure the work is completed satisfactorily.
• Record daily activities and sales performance in the company sales CRM.
• Safely operate a motor vehicle and keep it and other equipment clean.
• Travel within assigned territories, potentially up to 100% of the time.

Benefits

• Professional growth opportunities and training and development programs.
• Tuition reimbursement for full-time colleagues.
• Medical, dental, vision, disability, and life insurance, plus other health benefits; full-time colleagues can begin enrollment immediately, with benefits starting on day one.
• 401(k) retirement plan with company-matching contributions.
• Vacation days and sick days.
• Company-paid holidays and floating holidays.
• Company vehicle and gas card provided.
• Competitive pay; some roles offer performance incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED