Residential Program Manager (IDD Services)
About The Position
Community Options, Inc., a national non-profit agency providing services to individuals with disabilities in 11 states, is seeking an experienced Residential Program Manager in Rutherford, Tennessee. The Program Manager leads a team providing person-centered care tailored to individuals with intellectual and developmental disabilities, supports day-to-day operations, and helps teams address challenges and achieve programmatic goals. The position involves work in residential programs, day programs, and the community. Schedules may change based on business needs and may include evening and weekend hours; the manager may also be required to participate in on-call coverage with other management staff.
Requirements
- High school diploma or equivalent required.
- Valid driver’s license with a satisfactory driving record.
- Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities.
- Successful completion of criminal background, central registry, child abuse registry, and drug-testing checks is required as a condition of employment.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Manage staff schedules and ensure shifts are adequately staffed.
- Manage team performance through communication, training, performance management, staff meetings, and employee recognition.
- Develop and implement activity programs, including the Meaningful Day curriculum.
- Communicate with individuals’ families and guardians as needed and manage those relationships.
- Ensure individuals are supported according to their ISP/PCP, including medication management, meal planning, and behavior management.
- Ensure program documentation and billable records are completed accurately and on time.
- Monitor individuals’ health and medical needs and immediately report concerns.
- Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies, including groceries, medications, and cleaning supplies.
- Cooperate with licensing and department staff during inspections, inquiries, or investigations.
- Perform additional tasks and responsibilities as assigned.
Benefits
- Competitive medical, dental, and vision insurance benefits.
- Paid holidays, including a birthday holiday.
- Generous paid time off.
- Employee incentive and discount programs.
- 403(b) retirement plan.
- Career growth opportunities.
- University partnerships that include tuition reduction.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
