Residential Program Manager

Work Unlimited

3d•Onsite

About The Position

Work Unlimited is seeking a Residential Program Manager to oversee daily operations and lead a team of employees in delivering high-quality, person-centered supports for adults with intellectual and developmental disabilities. This role is ideal for someone who leads with integrity, values accountability, and is committed to helping individuals build independence and stability in their daily lives. The position offers an opportunity to make an impact, work within a strong team culture, and build leadership experience.

Requirements

Background supporting adults with intellectual and developmental disabilities in residential or similar settings.
Valid Oregon driver’s license (or transferable MVR).
Ability to pass a DHS background check.
Completion of pre-employment drug screening.
Able to lead with clarity and accountability while supporting employee growth and team cohesion.
Able to remain calm, make sound decisions, and respond effectively in high-pressure situations.
Strong verbal and written communication skills with the ability to build trust with individuals, employees, and partners.
Able to manage multiple priorities, maintain accurate documentation, and meet deadlines.

Nice To Haves

Experience with complex behaviors or co-occurring needs.
Degree in Human Services, Psychology, Social Work, or a related field.
Prior supervisory or leadership experience in residential or human services programs.

Responsibilities

Provide day-to-day oversight of the home, ensuring consistency in routines, expectations, and service delivery.
Train, coach, and support employees in best practices, including behavior supports, communication strategies, and daily care.
Collaborate with case managers, healthcare providers, families, and other partners to ensure coordinated and effective support.
Manage scheduling, documentation, and program systems while ensuring compliance with OARs, licensing requirements, and agency policies.
Maintain a safe environment through regular checks, staff training compliance, and adherence to all safety protocols.