Residential Program Manager (RPM) – 3:00 PM – 11:00 PM

Success Rehabilitation Inc • Quakertown, PA

1d • $17 - $22 • Onsite

About The Position

Success Rehabilitation is a post-acute residential and day treatment facility serving adults recovering from traumatic brain injuries and other neurological diagnoses. The Residential Program Manager (RPM) leads evening operations from 3:00 PM to 11:00 PM, supporting the Director of Compliance & Clinical Operations and the Program Administrator. The role is responsible for maintaining clinical standards, ensuring adequate staff coverage, managing crisis situations, and upholding high standards of care during the evening shift.

Requirements

• High school diploma or GED.
• At least 6 months of leadership, supervisory, or team-lead experience in direct care, residential settings, healthcare, or human services.
• Active and valid driver's license.
• Excellent verbal and written communication skills.
• Conflict resolution abilities and a calm, decisive approach to crisis management.
• Ability to continuously stand and walk during the shift, occasionally lift or carry up to 50 pounds, and assist clients with mobility as needed.

Nice To Haves

• Associate or bachelor's degree in healthcare, human services, or psychology.

Responsibilities

• Direct, mentor, and provide constructive feedback to residential direct support staff on the evening shift.
• Plan and organize evening client activities, routines, schedules, and staff assignments.
• Adjust staffing and scheduling in real time to ensure safe, compliant, and appropriate shift coverage.
• Help implement clinical protocols, exercise routines, and specialized treatment plans.
• Act as the primary liaison between evening residential staff, clinical teams, and on-call leadership.
• Distribute clinical materials and reinforce therapy directives across the care team.
• Identify, manage, and resolve crisis situations or significant events promptly and calmly.
• Ensure shift logs, incident reports, and other required documentation are completed accurately and according to company policy.

Benefits

• Health, dental, and vision insurance.
• 401(k) retirement plan.
• Generous paid time off and paid holidays.
• Paid orientation and continuous on-the-job leadership training.
• Company-paid life and disability insurance.
• Tuition reimbursement and professional advancement pathways.
• Employee Assistance Program (EAP).
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED