Residential Staffing Director - Autism Model - 80 Acre Farm!
About The Position
Bittersweet Farms is seeking an experienced Residential Program Director to lead its Community Living Program at its Whitehouse and Pemberville, Ohio locations. The director oversees residential operations, supports participant outcomes, supervises and develops staff, maintains compliance with county and state regulations, and manages funding systems and reporting requirements. The role supports the organization’s mission and fosters a positive, person-centered culture for participants and employees. The position ensures that Individual Support Plans, Behavioral Support Plans, and other participant-specific programming are implemented consistently. It leads managers, program leaders, and Direct Support Professionals; oversees staffing and personnel processes; monitors operational finances and regulatory compliance; and supports incident management and reporting. Flexibility is required to meet operational needs, including evening, weekend, and on-call responsibilities.
Requirements
- Bachelor’s degree required; an equivalent combination of education and relevant experience may be considered.
- Minimum of 3–5 years of leadership or supervisory experience.
- Experience working with individuals with autism and/or developmental disabilities.
- Understanding of state and federal funding systems, regulatory requirements, and service delivery models.
- Strong leadership, coaching, and supervisory abilities.
- Excellent organizational, analytical, and problem-solving skills.
- Exceptional written and verbal communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong conflict-resolution and decision-making skills.
- Ability to lead teams through change while maintaining a positive culture.
- High degree of professionalism, integrity, and confidentiality.
- Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, Teams, and SharePoint.
- Valid driver’s license, reliable transportation, and eligibility for coverage under Bittersweet’s vehicle insurance policy.
- Flexibility to meet operational needs, including evenings, weekends, and on-call responsibilities.
Nice To Haves
- Master’s degree preferred.
Responsibilities
- Ensure services and supports in Individual Support Plans (ISPs) are delivered consistently, effectively, and as prescribed.
- Ensure staff implement Individual Support Plans, Behavioral Support Plans, and other participant-specific programming.
- Identify and address barriers to quality services while promoting operational efficiency.
- Work with staff as needed to meet participant needs and provide direct support.
- Maintain positive relationships with participants’ families, guardians, county boards, and community partners.
- Oversee the admissions review process for Community Living participants.
- Lead, mentor, coach, and develop managers, program leaders, and Direct Support Professionals.
- Conduct regular one-on-one meetings with direct reports and support their professional development.
- Oversee hiring, onboarding, performance management, disciplinary actions, investigations, and termination processes.
- Facilitate hands-on training, support, feedback, and supervision throughout the program.
- Foster a positive, collaborative work environment aligned with Bittersweet’s Core Values.
- Collaborate with staffing managers to complete schedules and meet staffing needs.
- Provide leadership presence across shifts, including on-call responsibilities.
- Manage county and state reporting requirements, including Monthly Rate Calculators (MRCs) and Electronic Visit Verification (EVV) documentation.
- Monitor program budgets, revenues, and expenses to ensure fiscal responsibility.
- Assist the Finance Department with funding discrepancies and county-level billing issues.
- Maintain current knowledge of Ohio Department of Developmental Disabilities (DODD), Medicaid, CMS, and other applicable regulations.
- Ensure compliance with organizational policies, procedures, and regulatory requirements.
- Support incident management, investigations, and reporting, including Major Unusual Incidents (MUIs).
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What This Job Offers
Job Type
Full-time
Career Level
Director
