Residential Program Director - Full-Time

Transitional Services For New York Inc•New York, NY

3d•$0 - $90,000•Onsite

About The Position

Transitional Services for New York, Inc., (TSINY) is a not-for-profit, comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. TSINY envisions broadening its rehabilitative services and becoming a regional social service provider. TSINY staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. TSINY is looking for a Program Director for our Residential Mental Health Facility in Queens Village (Queens County), NY location.

Requirements

Master’s degree in a mental health-related field plus three years’ clinical/rehabilitation and supervisory experience OR Bachelor’s degree plus five years’ experience.
Valid Driver's License required.
Proficient with basic office equipment such as telephones, copiers, fax machines, printers, PCs.
Manual dexterity for the use of a computer, telephone, fax, or copy machine.
Ability to sit in meetings for long periods of time.
Ability to work effectively using program management and other tools on a personal computer for long periods of time.
Ability to read and interpret documents such as TSINY policies & procedures, safety rules, operating & maintenance instructions, and procedure manuals.
Ability to write professional reports and correspondence.

Nice To Haves

Detail-oriented.
Able to work independently and take initiative.
Ability to multi-task and meet deadlines.
Effective oral and written communication skills.
Ability to interact effectively with all levels of employees, as well as external contacts.
Able to handle confidential and sensitive information.

Responsibilities

Manage the daily operation of the program in conjunction with the Divisional Director and the Associate Director of Residential Services.
Ensure the program operates within TSINY Policy and Procedures, and applicable New York City, New York State and Federal regulations.
Monitor program effectiveness in assisting individuals to achieve independent housing and participate in program development.
Manage employees and program resources to achieve full compliance with policies, procedures, and regulations.
Maintain program alignment with the TSINY mission, vision, and values.
Serve as the program’s representative to other TSINY programs and the external community, building and maintaining positive relationships.
Provide direction, training, guidance, and support to program staff and individuals.
Provide crisis intervention, manage incidents, and communicate information to the Corporate Compliance Department.
Provide regularly scheduled supervision to employees.
Ensure program services are effective in helping individuals maintain housing and transition to independent living.
Collaborate with other TSINY staff to implement effective and innovative approaches to care.
Manage Agency financial resources according to stated policy and procedures.
Provide clear documentation according to Agency standards, policy, and procedures.
Evaluate employee performance and address poor work performance.
Monitor program performance and develop program reports and evaluations.
Attend agency meetings.
Assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan during a declared disaster.
Perform other related duties as required.