Residential Plumbing Technician

Eanes Heating and Air Conditioning•High Point, NC

About The Position

Eanes Home Services is seeking a skilled, customer-focused Residential Plumbing Technician to diagnose residential plumbing problems, explain repair and installation options to homeowners, and complete repairs, replacements, and installations. The technician is expected to provide clear communication and an exceptional customer experience, maintain a professional appearance and work environment, and complete work safely, efficiently, and in accordance with code standards. The role also includes mentoring and supporting Apprentice Plumbers. This is a full-time position with a rotating schedule that includes on-call responsibilities. Overtime opportunities are available for team members interested in earning more. Eanes Home Services provides a company vehicle and gas card, and offers compensation incentives, benefits, and career advancement opportunities.

Requirements

  • At least 4 years of residential plumbing experience.
  • Valid driver's license.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and customer service abilities.
  • Professional, dependable, and self-motivated.
  • Ability to explain technical solutions clearly and in a customer-friendly manner.
  • Commitment to providing an outstanding customer experience.

Responsibilities

  • Diagnose and troubleshoot residential plumbing issues.
  • Present repair and installation options to homeowners.
  • Perform plumbing repairs, replacements, and installations to a high standard.
  • Deliver exceptional customer service and communicate clearly throughout the service process.
  • Maintain a professional appearance and work environment.
  • Mentor and support Apprentice Plumbers.
  • Complete all work safely, efficiently, and to code standards.

Benefits

  • Competitive compensation package.
  • Top performers have the potential to earn $100,000 or more annually.
  • Performance-based incentives and career advancement opportunities.
  • Medical, dental, vision, and life insurance.
  • Flexible Spending Accounts for healthcare and dependent care expenses.
  • Prescription drug coverage.
  • 401(k) retirement plan.
  • Paid vacation and holidays.
  • Company-sponsored events and employee appreciation programs.
  • Free on-site fitness center.
  • Verizon Wireless employee discount.
  • Company-provided vehicle and gas card.
  • Overtime opportunities.
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