Moncrief Heating & Air - Residential Plumber

Ace Hardware•Alpharetta, GA

16h•Onsite

About The Position

The Residential Plumber applies technical skills and knowledge to diagnose, service, and install plumbing systems in residential and light commercial environments, ensuring work complies with relevant codes. The role involves assembling, installing, and repairing pipes, fittings, and fixtures for heating, water, and drainage systems. The position works in a field-service environment with local travel and exposure to sewer and water odors, power-tool noise, dust, debris, and extreme weather. Extended hours, including day or evening shifts, nights, or weekends, may be required. Moncrief Heating & Air Conditioning has served the Atlanta area since 1898 and is part of the Ace Hardware Home Services family. The company describes a values-based culture and offers training and career growth opportunities across its home-services businesses.

Requirements

At least 5 years of experience.
Valid driver’s license and at least 3 years of U.S. driving experience.
GED or high school diploma.
Ability to work under stressful conditions and possible exposure to verbal or physical confrontations.
Ability to work extended hours, nights, or weekends.
Ability to stand, walk, and climb ladders and stairs.
Ability to climb, balance, stoop, kneel, crouch, and/or crawl.
Natural or corrected vision sufficient for close, distance, and peripheral vision with normal depth perception.

Responsibilities

Perform residential and light commercial service calls to diagnose and resolve plumbing issues.
Identify potential problems to prevent premature or unexpected breakdowns and callbacks.
Maintain and repair plumbing systems carrying water, steam, chemicals, and fuel in heating, cooling, lubricating, and other process piping systems.
Inspect high-pressure, air, steam, water, and gas systems to identify malfunctions.
Repair or replace plumbing fixtures and test joints and pipe systems.
Interpret drawings and specifications to determine layout requirements; review blueprints, building codes, and specifications to determine work details and procedures.
Study building plans and inspect structures to assess material and equipment needs, sequence pipe installations, and plan installations around obstructions.
Measure, cut, thread, bend, ream, and install pipe and pipe fittings; assemble pipe sections, tubing, or fittings.
Locate and mark positions for pipe installations, connections, passage holes, and fixtures in structures.
Install pipe assemblies, fittings, valves, appliances, and fixtures using hand or power tools.
Maintain accurate service-call documentation and time management, and submit complete paperwork promptly and accurately.
Keep the service vehicle clean and stocked; participate in periodic inventory and truck inspections.
Attend weekly departmental meetings and participate in company-sponsored training classes.
Maintain tools and machinery in good condition and use them safely.
Explain each service performed to clients and ensure customer satisfaction after maintenance or repairs.
Obtain purchase-order numbers for materials picked up from suppliers and provide costs before and after taxes for accuracy.
Provide pricing to customers for approval before performing work.
Maximize lead opportunities in accordance with the company’s business plan.

Benefits

Incentive, commission, and bonus opportunities, depending on role and grade level.
401(k) retirement savings plan with matching company contributions, eligible on the first day.
Medical, dental, and vision coverage.
Company-paid short-term and long-term disability coverage.
Life insurance benefits for employees and dependents.
Warehouse merchandise discount.
Paid time off and paid holidays, depending on role and month of hire.
Career growth opportunities across plumbing, heating, cooling, electrical, handyman, customer service, and other channels.
Tools, hands-on training, formal education, and coaching.
Employee Assistance Program offering professional assistance for personal, legal, financial, work, childcare, and elder care support.