Moncrief Heating & Air - Residential Plumber

ACE Hardware•Alpharetta, GA

2d•$25 - $35•Onsite

About The Position

The Residential Plumber applies technical skills and knowledge to diagnose, service, and install plumbing in residential and light commercial environments, ensuring work complies with applicable codes. The role includes assembling, installing, and repairing pipes, fittings, and fixtures for heating, water, and drainage systems. The position works in a field service environment, includes local travel and may involve extended day or evening hours, nights, or weekends.

Requirements

At least 5 years of experience.
Valid driver’s license and at least 3 years of U.S. driving experience.
GED or high school diploma.
Ability to work under stressful conditions and potentially face verbal or physical confrontations.
Ability to work extended hours, nights, or weekends.
Ability to stand, walk, and climb ladders and stairs.
Ability to climb, balance, stoop, kneel, crouch, and/or crawl.
Natural or corrected vision sufficient for close, distance, and peripheral vision with normal depth perception.

Responsibilities

Perform residential and light commercial service calls to diagnose and resolve plumbing issues.
Identify potential problems to prevent premature or unexpected breakdowns and callbacks.
Maintain and repair plumbing systems carrying water, steam, chemicals, and fuel in heating, cooling, lubricating, and other process piping systems.
Inspect high-pressure, air, steam, water, and gas systems to identify malfunctions.
Repair or replace plumbing fixtures and test joints and pipe systems.
Interpret drawings and specifications to determine layout requirements.
Review blueprints, building codes, and specifications to determine work details and procedures.
Study building plans and inspect structures to assess material and equipment needs, determine the sequence of pipe installations, and plan installations around obstructions.
Measure, cut, thread, bend, ream, and install pipe and pipe fittings.
Assemble pipe sections, tubing, and fittings.
Locate and mark positions for pipe installations, connections, passage holes, and fixtures in structures.
Install pipe assemblies, fittings, valves, appliances, and fixtures using hand or power tools.
Maintain accurate service-call documentation and manage time effectively.
Submit complete paperwork accurately and promptly.
Keep the service vehicle clean and properly stocked.
Attend weekly departmental meetings and participate in periodic inventory and truck inspections.
Maintain tools and machinery in good condition and use tools safely.
Explain each service performed to clients and ensure customer satisfaction after maintenance or repairs.
Obtain purchase order numbers for materials collected from suppliers and provide costs before and after taxes.
Provide customers with pricing for approval before performing work.
Maximize lead opportunities in accordance with the company’s business plan.
Participate in company-sponsored training classes.

Benefits

Incentive, commission, or bonus opportunities, depending on role and grade level.
401(k) retirement savings plan with matching company contributions, eligible on the first day.
Medical, dental, and vision coverage.
Company-paid short-term and long-term disability coverage.
Life insurance benefits for employees and dependents.
Warehouse merchandise discount.
Paid time off and paid holidays, depending on role and month of hire.
Career growth opportunities across plumbing, heating, cooling, electrical, handyman, customer service, and other channels.
Tools, hands-on training, formal education, and coaching.
Employee Assistance Program offering professional support for personal, legal, financial, work, childcare, and elder care matters.