Residential Operations Manager

LEARNING SERVICES CORPORATION•Gilroy, CA

1d•$90,000 - $95,000

About The Position

Learning Services, a Collage Rehabilitation Partner, provides neurological rehabilitation to adults with moderate to severe traumatic and acquired brain injuries. The organization has developed rehabilitation programs for more than 35 years, including treatment for post-concussion syndrome, stroke, memory loss, neurobehavioral issues, and accident- or sports-related head injuries. The Residential Operations Manager oversees operations in the residential program in Gilroy, California. The role ensures compliance with governing policies and procedures, supports staffing and personnel processes, coordinates staff orientation and training, monitors program expenses and budgets, maintains confidential personnel records, tracks and communicates data, and participates in standing committees as requested.

Requirements

Bachelor’s degree.
Two to three years of experience in the health care industry.
Valid driver’s license and responsible driving behavior.

Responsibilities

Ensure implementation of governing policies and procedures, including CARF and state licensing requirements.
Project and identify staffing needs and communicate them to the Program Director, Regional VP, and Recruiting Department.
Ensure and monitor proper application of policies regarding hiring, disciplinary actions or termination, performance appraisals, equal employment opportunity, anti-discrimination, and employee recognition.
Oversee staff orientation and training at designated sites; identify training needs and coordinate resources to address them.
Work with the Clinical Specialist/Director and/or Regional VP to identify staffing patterns and budget parameters that promote fiscal responsibility.
Monitor planned and unplanned program expenses and make adjustments as needed to remain within budget.
Maintain complete, up-to-date personnel records and related documents for designated staff confidentially.
Collect data, monitor trends, and communicate information to designated personnel as appropriate.
Attend and actively participate as a member of one or more standing committees as requested by the Program Director or Regional VP.