Residential Officer

State of Iowa • Ottumwa - 52501 - Wapello County, IA

1d • Onsite

About The Position

Are you passionate about making a positive impact in your community? Do you thrive in dynamic and demanding situations? If so, we have an exciting opportunity for you to become a key player in preparing clients for successful reentry into society as a Residential Officer at the Iowa Department of Corrections. As a Residential Officer in our 24-hour community-based corrections facility, you will be a direct service provider, engaging in high-contact interactions with clients. You will play an essential role in eliciting and supporting pro-social behaviors, with a focus on programming that fosters personal growth and reduces the risk of reoffending. We value initiative and independent judgment, and you will be part of a cohesive multidisciplinary team, working collaboratively to observe and assess client behaviors and interactions. Your exceptional communication skills and ability to build quality relationships with clients will be essential in driving positive change. Your responsibilities will encompass a diverse range of tasks from conducting facility security checks and searches to transporting clients within the community. You'll be trained to employ effective behavior change techniques, such as motivational interviewing and cognitive behavioral strategies, to facilitate lasting transformation. Your dedication to client welfare extends to supporting case managers and clients in achieving their goals, considering individual needs, disabilities, trauma, and cultural responsiveness. Safety is paramount, and you will be prepared to respond to emergencies using appropriate defensive tactics and life-saving measures. We value integrity, ethical conduct, and attention to detail in all aspects of our work, and we invite you to become an integral part of our team dedicated to transforming lives and promoting community safety.

Requirements

• Graduation from high school, GED, or equivalency
• Exceptional communication skills
• Ability to build quality relationships with clients
• Integrity, ethical conduct, and attention to detail

Nice To Haves

• Passion for making a positive impact in the community
• Thrive in dynamic and demanding situations
• Initiative and independent judgment

Responsibilities

• Conducting facility security checks and searches
• Transporting clients within the community
• Employing effective behavior change techniques, such as motivational interviewing and cognitive behavioral strategies
• Supporting case managers and clients in achieving their goals
• Responding to emergencies using appropriate defensive tactics and life-saving measures
• Observing and assessing client behaviors and interactions

Benefits

• Paid time off including vacation, paid holidays, and sick leave with no cap on the sick leave hours that you can accrue
• Excellent Health, Dental and Vision Insurance Package
• IPERS Retirement package and option for deferred compensation
• Flexible Spending Accounts (medical and dependent care)
• Free Life Insurance
• Employee Assistance Programs
• Employee Discount Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED