Residential Manager Bird Ave

Springbrook•Sidney, NY

About The Position

The Residential Manager oversees the overall function of assigned community home location(s), ensuring that each home provides residents with shelter, safety, and serenity. The role leads, trains, guides, and engages Assistant Residential Managers and Direct Support Professionals (DSPs) so staff support residents’ personal outcomes, safety, security, and meaningful choice. The Residential Manager works with residents, families, advocates, legal guardians, service providers, and treatment team members, and ensures that operations and documentation comply with Springbrook policies and applicable regulations and laws. The typical schedule is Monday through Friday, 8 a.m. to 4 p.m., with one weekend day per month. Schedules may change to meet program needs and workload, including day, evening, overnight, weekend, and holiday hours. The role participates in a 24-hour on-call rotation and may require responding in person to specified health and safety situations.

Requirements

At least two years of supervisory experience required; four years preferred.
Good analytical, written and oral communication, interpersonal, time-management, and organizational skills.
Computer literacy and ability to learn Springbrook operating systems and applicable software.
Ability to create and present written reports and respond to questions about them.
Ability to work a flexible schedule.
Ability to lift 50 pounds independently and assist with lifting weights exceeding 50 pounds.
Meet the requirements to drive Springbrook vehicles as required.
Complete Springbrook New Manager Orientation.
Ability to perform all physical interventions.

Nice To Haves

College degree preferred; a combination of education and/or experience may meet the requirements.
At least three years of experience working with individuals with developmental disabilities preferred.
Four years of supervisory experience preferred.

Responsibilities

Hire, train, supervise, engage, and retain Assistant Residential Managers and Direct Support Professionals.
Ensure employees support the personal outcomes, safety, and security of individuals receiving services.
Conduct or participate in Life Plan meetings, assessments, and other meetings with individuals receiving services and other service providers.
Conduct clinical and administrative reviews of Habilitation Plans, monthly notes, and Medicaid billing for compliance.
Complete required documentation reviews to ensure compliance with policies, procedures, laws, and regulations.
Ensure compliance with regulations, policies and procedures, and applicable state and federal laws.
Manage staff schedules, time and attendance, PTO requests, learning compliance, and other staff-related operations.
Conduct regular staff meetings, monthly employee meetings, annual reviews, and employee performance reports.
Communicate and collaborate with family members, advocates, legal guardians, and other treatment team members.
Follow applicable 633/624/625 regulations and complete incident reporting, investigations, IRMA entry, follow-up, and recommendations as needed.
Identify, report, and/or correct safety hazards, including physical plant problems, and complete fire drills monthly and as needed.
Audit residents’ personal allowance funds and follow Springbrook personal allowance policies and procedures.
Maintain medication certification in accordance with Springbrook policies.
Uphold Springbrook’s mission and vision.
Perform other duties as assigned.
Participate in the 24-hour on-call rotation and respond in person to specified situations affecting residents’ health and safety, following on-call guidance.