Residential Manager Bird Ave

Springbrook•Sidney, NY

6d•$62,500 - $66,500

About The Position

The Community Homes Residential Manager is a creative, flexible, organized, and compassionate leader who oversees assigned residential location(s) and helps ensure each home provides shelter, safety, and serenity for residents. The manager trains, guides, and engages Assistant Residential Managers and Direct Support Professionals (DSPs), supporting them as they facilitate meaningful choice for residents with intellectual and developmental disabilities and people facing mental health challenges. The typical schedule is Monday through Friday, 8 a.m. to 4 p.m., with one weekend day per month. Schedules may change to meet program and workload needs and may include day, evening, overnight, weekend, and holiday hours. Managers also participate in a 24-hour on-call rotation, which may require in-person responses to specified health and safety situations. The position oversees staffing and operations, resident outcomes and safety, service documentation and regulatory compliance, communication with families and treatment teams, incident response, and the safety of the physical environment. It also requires maintaining medication certification, auditing residents’ personal allowance funds, completing Springbrook New Manager Orientation, and upholding Springbrook’s mission and vision.

Requirements

At least two years of supervisory experience required; four years preferred.
Good analytical, written and oral communication, interpersonal, time-management, and organizational skills.
Computer literacy and ability to learn Springbrook operating systems and applicable software.
Ability to create and present written reports and respond to questions about them.
Ability to work a flexible schedule, including possible day, evening, overnight, weekend, and holiday hours.
Ability to lift 50 pounds independently and assist with lifting weights exceeding 50 pounds.
Meet requirements to drive Springbrook vehicles as required.
Complete Springbrook New Manager Orientation.
Ability to perform all physical interventions.

Nice To Haves

College degree preferred; a combination of education and/or experience may meet the position requirements.
At least three years of experience working with individuals with developmental disabilities preferred.
Four years of supervisory experience preferred.

Responsibilities

Oversee the overall function and operations of assigned residential location(s).
Hire, train, supervise, engage, and retain Assistant Residential Managers and Direct Support Professionals.
Ensure employees support residents’ personal outcomes, safety, and security.
Conduct or participate in Life Plan meetings, assessments, and other meetings with residents and service providers.
Conduct clinical and administrative reviews of Habilitation Plans, monthly notes, and Medicaid billing for compliance.
Review required documentation for compliance with policies, procedures, laws, and regulations.
Ensure compliance with regulations and policies and procedures established by regulating agencies and state and federal laws.
Manage staff schedules, time and attendance, PTO requests, learning compliance, and other staff operations.
Conduct regular staff meetings, monthly employee meetings, annual reviews, and employee performance reports.
Communicate and collaborate with family members, advocates, legal guardians, and other treatment team members.
Follow applicable 633/624/625 regulations and complete incident reporting, investigations, IRMA entries, follow-up, and recommendations as needed.
Identify, report, and/or correct safety hazards and physical plant problems; complete monthly fire drills and additional drills as needed.
Audit resident personal allowance funds and follow Springbrook policies and procedures.
Maintain medication certification in accordance with Springbrook policies.
Participate in the 24-hour on-call rotation and respond in person to specified situations when required.
Uphold Springbrook’s mission and vision.
Perform other duties as assigned.