Residential Manager

Grafton • Berryville, VA

2d • Onsite

About The Position

Lead with Purpose — and Make Every Home a Place of Growth and Care At Grafton Integrated Health Network, we’re guided by a shared purpose: helping individuals with complex needs live meaningful, fulfilling lives. As a Residential Manager, your meaningful impact comes through leading and supporting a team of Direct Support Professionals who provide compassionate, person-centered care in our residential programs. You’ll foster a culture of teamwork and collaboration, ensuring that staff have the guidance, training, and encouragement they need to help residents achieve greater independence and well-being. And because we care for you so you can care for others, we provide the tools, resources, and professional development opportunities that empower you to grow as a leader while making a lasting difference. Join us - and experience the deep fulfillment of knowing your work truly makes a difference! Be part of a team that leads with heart and grit, the Grafton way!

Requirements

• Bachelor’s degree in social work, psychology or related field; two (2) years of professional experience working with children; one (1) year of residential facility for children or internal equivalency and one (1) year prior supervisory experience preferred OR High school diploma or a General Education Development Certificate (G.E.D.); minimum of five (5) years professional experience working with children and two (2) years in a residential facility for children or internal equivalency and one (1) year supervisory experience preferred.
• Valid Driver’s license
• Must be at least 19 years of age

Nice To Haves

• one (1) year prior supervisory experience preferred
• one (1) year of residential facility for children or internal equivalency
• two (2) years in a residential facility for children or internal equivalency
• one (1) year supervisory experience preferred

Responsibilities

• Manages direct support professionals (DSPs) to enable them to provide well-rounded, quality services to individuals utilizing evidence-based best practices.
• Ensures that DSPs provide for the health, safety, welfare and progress of individuals.
• Guide DSPs in using effective interactions designed to improve well-being, promote progress toward goals, increase independence, and improve overall quality of life.
• Observe, document and provide meaningful feedback to DSPs to maintain or improve performance to achieve desired results established by the multi-disciplinary and management teams.
• Collaborate with the Clinical and Medical staff to provide the necessary development of DSPs and to support the goals of the program and organization.
• Ensure that staffing is adequate; manage PTO, and staffing schedule for assigned program.
• Manage budget for the assigned program.
• Interviews and collaborates with Human Resources to hire new employees.
• Provides and ensures initial employee training, mentors new employees on-boarding experience and ensure on-going employee training and development.
• Monitors employee performance and utilizes recognition and feedback models to improve / maintain performance, conducts performance reviews.
• Provides corrective feedback for employee performance problems that do not improve through coaching.
• Ensures employees understand their responsibilities to implement residents’ individual plans, and monitors this implementation.
• Establishes and maintains positive employee relations.
• Oversees completion and audits of weekly/monthly paperwork in program.
• Oversees development and implementation of activity schedules.
• Manages staffing for assigned program.
• Manages employee transfers and resignations.
• In collaboration with nursing staff, monitors that residents receive medication and medical treatment, as prescribed, as well as maintain personal hygiene.
• Manages the safety and rights of residents.
• Manages company vehicle use.
• Sets expectations and monitors how employees facilitate resident participation in the community.
• Manages on-call / on-duty responsibilities as assigned; Participates in a weekly on-call rotation as assigned.
• Supports the organization’s Continuous Quality Improvement and Trauma Informed Care approach.
• Demonstrates knowledge of the programs current goals and future goals.
• Demonstrates willingness and ability to propel the program towards these goals.
• Demonstrates knowledge of overall program budget.
• Utilizes approved procedures for purchases and cash requests.
• Manages fiscal budget for the program in coordination with the Operations Administrator.
• Other duties as assigned by Operations Administrator.

Benefits

• Free meals during shift, as available
• Medical, dental and vision
• Flexible Spending & Health Savings Accounts
• Generous Paid Time Off plan & attendance incentives
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Short-term disability (STD)
• Long-term disability (LTD)
• Paid Career Development - we pay you while becoming certified in CPR, Ukeru, Mandt and other career training!
• 401(k), including an employer match up to $2,500 annually
• Education Assistance up to $5,250 annually

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level